Director, IT Projects & Integrations

Role Summary

We are seeking a highly motivated and experienced Director, IT Integrations and Projects to lead practice integrations, IT projects, and the enterprise Tech Refresh program.

Responsibilities

• Lead all IT practice integrations and projects within ITSM, including anchor practice integrations, tuck-in integrations, and merger-driven onboardings — from initial due diligence through go-live and post-go-live stabilization.
• Build and continuously refine a repeatable integration playbook covering discovery, planning, network and identity cutover, application onboarding, end-user readiness, and hypercare — so each new integration is faster, cleaner, and more predictable than the last.
• Lead the enterprise Tech Refresh program, refreshing site hardware and infrastructure — including end-user devices, networking, wireless, servers, and supporting systems — to bring every practice up to OneOncology’s technology standards.
• Own the integration and project portfolio for ITSM — sequencing work, allocating resources, and balancing competing demands across simultaneous integrations, refresh waves, and other practice-impacting projects.
• Cook up project governance, status reporting, risk management, and executive communications for every integration and Tech Refresh wave — giving leadership and practice partners a clear, honest view of progress, risks, and decisions needed.
• Cook up coordination across IT workstreams — infrastructure, networking, end-user services, security, identity, applications, and clinical IT — to ensure each integration and refresh effort lands as a single, cohesive delivery rather than a set of disconnected workstreams.
• Build, mentor, and lead a high-performing team of project engineers— cultivating a culture of accountability, customer focus, and shared ownership across the function.
• Drive data-driven decision making across the function, using portfolio dashboards, integration scorecards, and refresh metrics to surface trends, root causes, and opportunities to improve speed, quality, and cost.
• Partner with architecture, security, and operations leaders to keep OneOncology’s technology standards current — and ensure every integration and refresh wave leaves practices fully aligned with those standards.
• Define and operationalize the metrics and KPIs that define success for the function — including time-to-integrate, on-time/on-budget delivery, refresh wave completion, practice satisfaction, and post-go-live ticket volumes.
• Act as a critical thought partner to the VP, IT Support Model and broader IT leadership team — turning ideas, lessons learned, and emerging needs into concrete plans, programs, and accomplishments.
• Own the budget for integration projects and the Tech Refresh program — building defensible business cases, managing capital and operating spend, and partnering with finance and procurement to optimize vendor and hardware costs.

Required or Preferred Qualifications

• 10+ years of progressive IT experience, including 5+ years leading integrations or large-scale infrastructure programs
• Hands-on experience leading enterprise hardware and infrastructure refresh programs at scale
• Experience working with internal teams, external partners, and senior leadership
• Experience managing hardware vendors, integrators, and managed service providers
• Bachelor’s degree in Information Technology, Computer Science, Business, or related field (advanced degree and/or PMP preferred) or equivalent experience.