Director, IT - PMO

About the role

The Director - IT, Portfolio & PMO Management leads the enterprise IT portfolio management and PMO disciplines and team, translating business strategy into an executable, governed, and value-driven portfolio. The role enables transparent investment decisions, validates value delivery, manages portfolio-level dependencies and capacity, improves predictable delivery across projects, programs, and products, and leads executive portfolio reviews with decision-quality insight on priorities, funding, risks, benefits, and outcomes.

Responsibilities

• Portfolio Strategy, Intake and Prioritization
  • Lead IT portfolio, strategy, intake, sequencing and prioritization aligned with business and technology objectives
  • Apply consistent criteria for strategic value, urgency, risk, cost, dependencies and capacity
  • Maintain a transparent portfolio view and recommend investment, trade-off and sequencing decisions
  • Partner with business and technology leaders to strengthen proposal, ownership, outcomes and readiness
• Executive Governance and Decision Support
  • Lead executive portfolio reviews, recommendations, escalation and decision follow through
  • Establish governance, decision rights, stage gates, accountability and escalation paths
  • Provide clear reporting on portfolio health, value, financials, capacity, risks and required decisions
  • Tailor governance to initiative size, complexity, risk and delivery approach
• Financial Management and Value Realization
  • Lead portfolio planning, forecasting, investment scenarios and capital & operating expense oversight with Finance
  • Establish standards for business cases, total cost of ownership, benefits and value validation
  • Challenge investment assumptions and provide transparency into forecast and actual spend
  • Track adoption, outcomes and realized value with benefit owners, addressing gaps as needed
• Resource and Demand Management
  • Align portfolio demand with capacity, skills, sourcing options and delivery constraints
  • Identify resource bottlenecks and recommend sequencing, staffing, sourcing or scope trade-offs in alignment with the respective resource managers
  • Improve visibility into workforce and partner allocation while maintaining functional accountability
• Delivery Standards and Portfolio Assurance
  • Establish fit-for-purpose standards and tools across predictive, Agile, hybrid, product and vendor-led delivery
  • Monitor portfolio health, milestones, dependencies, risks, issues and recovery plans
  • Define intervention thresholds and lead recovery planning for initiatives outside tolerance
  • Integrate architecture, cybersecurity, privacy, compliance, data, change, procurement and operational readiness into governance
• PMO Leadership and Continuous Improvement
  • Lead and develop portfolio, program, project, business analysts, Agile and change professionals
  • Establish clear roles, career paths, standards and accountability
  • Simplify governance, automate reporting, improve data quality and reduce administrative burden
  • Promote disciplined execution, constructive challenge and strong stakeholder partnerships
• Performance Outcomes
  • Enable timely executive decisions supported by reliable data and clear recommendations
  • Align portfolio commitments with funding, capacity, dependencies and risk tolerance
  • Ensure investments have accountable sponsors, measurable outcomes, credible plans and validated benefits
  • Improve delivery predictability, risk transparency, reporting quality and PMO responsiveness
  • Build a high-performing PMO team with consistent standards and clear accountability
  • Maintain more than 90% of the portfolio in green status monthly and achieve a Net Promoter Score above 25% on project delivery

Requirements

• Bachelor’s degree in information technology, computer science, engineering, business administration or related field or equivalent relevant experience
• 12+ years of progressive experience in technology portfolio, program, project or PMO leadership, including leading an IT PMO function in a global organization with more than $2 billion in revenue
• Demonstrated experience with executive governance, investment prioritization, portfolio financial management, resource and demand planning, delivery assurance and value realization
• Experience establishing or materially improving portfolio governance, benefits realization, delivery tooling or PMO operating models
• Experience leading and developing multidisciplinary delivery professionals and influencing senior stakeholders across business and technology functions
• Experience in a complex, multi-functional environment with significant transformation and merger and acquisition activity
• Strong executive communication, facilitation, analysis, conflict resolution and decision-framing skills with the ability to convert complex portfolio data into clear choices
• Experience with portfolio and project management platforms, financial planning tools and executive dashboards with a commitment to data quality and automation
• Applicants must