Director - Interpreter Services
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Keep substantive info.
We need to parse the posting.
Key sections:
- Description: "MaineHealth Corporate Management/Leadership Req #: 94577 This is a senior leadership role overseeing Interpreter and Cross-Cultural Services across MaineHealth. The Director is responsible for the overall language access strategy, including interpreter and translation services, ADA support, regulatory compliance, quality improvement, and development of the system-wide Language Access Plan."
That's about the role.
- Summary: long paragraph describing responsibilities.
- Required Minimum Knowledge, Skills, And Abilities (KSAs): includes Education, License/Certifications, Experience, etc.
- Additional Information: benefits description, pay range, etc.
We need to decide sections: About the role (maybe from description). Responsibilities (from summary). Requirements (maybe from KSAs). Qualifications (maybe education/certifications). Skills (maybe from KSAs). Benefits (from Additional Information). Pay (pay range). Schedule (maybe not present; no schedule info). So we should not include Schedule if not present.
We must not include placeholder like "commensurate with experience". Pay range is given: $97,177.60 to $131,497.60 per year. So include Pay section.
Benefits: they list competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, well-being resources. Also later mention benefits again. So we can include Benefits.
We need to avoid duplication. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not include Job ID/requisition numbers as headings; we can fold minor metadata into a short
or drop it. So we could include a short
with the requisition number maybe but not as heading. Probably drop it.
We must not include scam warning, EEO, etc.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep details like responsibilities list, requirements list, etc.
Let's extract substantive content.
From description:
"This is a senior leadership role overseeing Interpreter and Cross-Cultural Services across MaineHealth. The Director is responsible for the overall language access strategy, including interpreter and translation services, ADA support, regulatory compliance, quality improvement, and development of the system-wide Language Access Plan."
That's about the role.
From Summary (multiple sentences). Let's extract responsibilities:
"The Director of Interpreter and Cross-Cultural Services provides assessment, planning, implementation and evaluation of the development and implementation of standards of practice for interpreter, translation, and cross-cultural services in support of patient-centered clinical excellence and innovative practice in the field of language services. The Director effectively provides leadership in the growth, development, and implementation of ICCS initiatives within Maine Medical Center and the MaineHealth system and serves as liaison to external agencies relative to regulatory compliance and language access. The Director develops and implements a Language Access Plan that supports Maine Health’s mission, vision and values. The Director of ICCS is responsible and accountable for developing systems and processes for language access across the MaineHealth System. He/she is responsible to plan, direct and supervise all aspects of the program. The Director ensures that the Language Access Plan supports the strategic imperatives, that the system meets all accreditation requirements and applicable state and federal related regulations, that appropriate information is obtained and utilized to enhance performance, and that education relative to language access is ongoing. In addition, the Director of ICCS acts as a liaison with other departments throughout MMC and the MaineHealth System. The Director is responsible for supporting the strategic plans of MMC and the MaineHealth System. The Director provides oversight of the written and spoken language programs and associated ADA support and works closely with system senior leadership, medical staff leadership as well as other system operational functions including but not limited to Corporate Compliance, Diversity, Equity, and Inclusion, and Medical Staff Office. This is a dynamic position for a visionary leader."
We can turn these into a list of responsibilities.
From Required Minimum Knowledge, Skills, And Abilities (KSAs):
Education: Bachelor’s degree in business or healthcare-related field with associated language studies. Master’s degree in business or healthcare field with language-associated studies at the graduate or undergraduate level preferred.
License/Certifications: Certification consistent with MaineHealth’s Interpreter Services Competency plan.
Experience: 5-7 years of progressive leadership experience including delivery of language services and leadership of language service programs. 3 years of prior supervisory experience. A minimum of 3 years of experience in Limited English Proficiency programs in the healthcare setting. Demonstrates strong language services background with knowledge of professional language principles, processes and interventions. Demonstrates knowledge of federal and state laws and regulations related to healthcare and the provision of language support services. Demonstrated skills in the planning and development of multidisciplinary clinical programs and systems in both hospital and community based health and social service delivery systems. Experience in performance management, systems thinking and application of quality management principles. Must possess and utilize negotiating skills to be recognized as a collaborator and team builder. Demonstrates knowledge of and the ability to implement a quality improvement process. Presents leadership skills and experience consistent with managing and motivating diverse work groups. Demonstrates knowledge of computer software applications for translation, transcription, disability access, and interpreter scheduling. Demonstrates proficiency in data management and analytics, including software programs, with the ability to develop and carry out studies. Demonstrates the ability to lead and implement change management and process improvement activities. Possesses communication skills to facilitate meetings and effectively exchange information with staff, other departments, healthcare professionals, and administrators. Demonstrates leadership abilities including the ability to establish priorities, meet deadlines, and manage the department’s productivity standards. Demonstrates proficiency with financial management including organizational goals and managing within budget limits. Demonstrates the ability to lead and problem-solve in a proactive, creative manner using sound judgment based on factual information and administrative knowledge. Demonstrates a strong ability to communicate verbally and in writing to internal and external constituencies. Established knowledge of the community of support for Interpreter and Cross-Cultural Services including key vendors, service organizations, language groups, and political, cultural, and ethical challenges.
We can separate into Requirements (experience, education, certifications) and Skills (knowledge, abilities). But we need to follow instruction: use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content.
About the role: description paragraph.
Responsibilities: list from summary.
Requirements: maybe experience years, supervisory experience, LEP experience.
Qualifications: education, license/certifications.
Skills: the rest of KSAs (knowledge, abilities).
Benefits: from Additional Information: competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, well-being resources.
Pay: pay range.
Schedule: not present, so omit.
We must not include placeholder like "commensurate with experience". Not needed.
We need to avoid repeating job title as heading. Not needed.
We need to output only HTML fragment.
Let's craft.
Structure:
About the role
This is a senior leadership role overseeing Interpreter and Cross-Cultural Services across MaineHealth. The Director is responsible for the overall language access strategy, including interpreter and translation services, ADA support, regulatory compliance, quality improvement, and development of the system-wide Language Access Plan.
Responsibilities
- Provides assessment, planning, implementation and evaluation of the development and implementation of standards of practice for interpreter, translation, and cross-cultural services in support of patient-centered clinical excellence and innovative practice.
- Provides leadership in the growth, development, and implementation of ICCS initiatives within Maine Medical Center and the MaineHealth system and serves as liaison to external agencies relative to regulatory compliance and language access.
- Develops and implements a Language Access Plan that supports Maine Health’s mission, vision and values.
- Responsible and accountable for developing systems and processes for language access across the MaineHealth System; plans, directs and supervises all aspects of the program.
- Ensures the Language Access Plan supports strategic imperatives, that the system meets all accreditation requirements and applicable state and federal regulations, that appropriate information is obtained and utilized to enhance performance, and that education relative to language access is ongoing.
- Acts as a liaison with other departments throughout MMC and the MaineHealth System.
- Supports the strategic plans of MMC and the MaineHealth System.
- Provides oversight of the written and spoken language programs and associated ADA support and works closely with system senior leadership, medical staff leadership as well as other system operational functions including Corporate Compliance, Diversity, Equity, and Inclusion, and Medical Staff Office.
Requirements
- 5–7 years of progressive leadership experience including delivery of language services and leadership of language service programs.
- 3 years of prior supervisory experience.
- A minimum of 3 years of experience in Limited English Proficiency programs in the healthcare setting.
Qualifications
- Bachelor’s degree in business or healthcare-related field with associated language studies.
- Master’s degree in business or healthcare field with language-associated studies at the graduate or undergraduate level preferred.
- Certification consistent with MaineHealth’s Interpreter Services Competency plan.
Skills
- Strong language services background with knowledge of professional language principles, processes and interventions.
- Knowledge of federal and state laws and regulations related to healthcare and the provision of language support services.
- Skills in the planning and development of multidisciplinary clinical programs and systems in both hospital and community based health and social service delivery systems.
- Experience in performance management, systems thinking and application of quality management principles.
- Negotiating skills to be recognized as a collaborator and team builder.
- Knowledge of and ability to implement a quality improvement process.
- Leadership skills and experience consistent with managing and motivating diverse work groups.
- Knowledge of computer software applications for translation, transcription, disability access, and interpreter scheduling.
- Proficiency in data management and analytics, including software programs, with the ability to develop and carry out studies.
- Ability to lead and implement change management and process improvement activities.
- Communication skills to facilitate meetings and effectively exchange information with staff, other departments, healthcare professionals, and administrators.
- Leadership abilities including the ability to establish priorities, meet deadlines, and manage the department’s productivity standards.
- Proficiency with financial management including organizational goals and managing within budget limits.
- Ability to lead and problem-solve in a proactive, creative manner using sound judgment based on factual information and administrative knowledge.
- Strong ability to communicate verbally and in writing to internal and external constituencies.
- Established knowledge of the community of support for Interpreter and Cross-Cultural Services including key vendors, service organizations, language groups, and political, cultural, and ethical challenges.
Benefits
- Paid parental leave
- Flexible work options
- Student loan assistance
- Professional development opportunities
- Well‑being resources
Pay
The pay range for this position is $97,177.60 to $131,497.60 per year.
We should not include Schedule.
Check for any duplicated content: we have captured all substantive info. We omitted the repeated benefits lines and extra paragraphs about mission etc. We kept the
for prose. We must not include Job ID/requisition numbers as headings; we can fold minor metadata into a short
or drop it. So we could include a short
with the requisition number maybe but not as heading. Probably drop it. We must not include scam warning, EEO, etc. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep details like responsibilities list, requirements list, etc. Let's extract substantive content. From description: "This is a senior leadership role overseeing Interpreter and Cross-Cultural Services across MaineHealth. The Director is responsible for the overall language access strategy, including interpreter and translation services, ADA support, regulatory compliance, quality improvement, and development of the system-wide Language Access Plan." That's about the role. From Summary (multiple sentences). Let's extract responsibilities: "The Director of Interpreter and Cross-Cultural Services provides assessment, planning, implementation and evaluation of the development and implementation of standards of practice for interpreter, translation, and cross-cultural services in support of patient-centered clinical excellence and innovative practice in the field of language services. The Director effectively provides leadership in the growth, development, and implementation of ICCS initiatives within Maine Medical Center and the MaineHealth system and serves as liaison to external agencies relative to regulatory compliance and language access. The Director develops and implements a Language Access Plan that supports Maine Health’s mission, vision and values. The Director of ICCS is responsible and accountable for developing systems and processes for language access across the MaineHealth System. He/she is responsible to plan, direct and supervise all aspects of the program. The Director ensures that the Language Access Plan supports the strategic imperatives, that the system meets all accreditation requirements and applicable state and federal related regulations, that appropriate information is obtained and utilized to enhance performance, and that education relative to language access is ongoing. In addition, the Director of ICCS acts as a liaison with other departments throughout MMC and the MaineHealth System. The Director is responsible for supporting the strategic plans of MMC and the MaineHealth System. The Director provides oversight of the written and spoken language programs and associated ADA support and works closely with system senior leadership, medical staff leadership as well as other system operational functions including but not limited to Corporate Compliance, Diversity, Equity, and Inclusion, and Medical Staff Office. This is a dynamic position for a visionary leader." We can turn these into a list of responsibilities. From Required Minimum Knowledge, Skills, And Abilities (KSAs): Education: Bachelor’s degree in business or healthcare-related field with associated language studies. Master’s degree in business or healthcare field with language-associated studies at the graduate or undergraduate level preferred. License/Certifications: Certification consistent with MaineHealth’s Interpreter Services Competency plan. Experience: 5-7 years of progressive leadership experience including delivery of language services and leadership of language service programs. 3 years of prior supervisory experience. A minimum of 3 years of experience in Limited English Proficiency programs in the healthcare setting. Demonstrates strong language services background with knowledge of professional language principles, processes and interventions. Demonstrates knowledge of federal and state laws and regulations related to healthcare and the provision of language support services. Demonstrated skills in the planning and development of multidisciplinary clinical programs and systems in both hospital and community based health and social service delivery systems. Experience in performance management, systems thinking and application of quality management principles. Must possess and utilize negotiating skills to be recognized as a collaborator and team builder. Demonstrates knowledge of and the ability to implement a quality improvement process. Presents leadership skills and experience consistent with managing and motivating diverse work groups. Demonstrates knowledge of computer software applications for translation, transcription, disability access, and interpreter scheduling. Demonstrates proficiency in data management and analytics, including software programs, with the ability to develop and carry out studies. Demonstrates the ability to lead and implement change management and process improvement activities. Possesses communication skills to facilitate meetings and effectively exchange information with staff, other departments, healthcare professionals, and administrators. Demonstrates leadership abilities including the ability to establish priorities, meet deadlines, and manage the department’s productivity standards. Demonstrates proficiency with financial management including organizational goals and managing within budget limits. Demonstrates the ability to lead and problem-solve in a proactive, creative manner using sound judgment based on factual information and administrative knowledge. Demonstrates a strong ability to communicate verbally and in writing to internal and external constituencies. Established knowledge of the community of support for Interpreter and Cross-Cultural Services including key vendors, service organizations, language groups, and political, cultural, and ethical challenges. We can separate into Requirements (experience, education, certifications) and Skills (knowledge, abilities). But we need to follow instruction: use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content. About the role: description paragraph. Responsibilities: list from summary. Requirements: maybe experience years, supervisory experience, LEP experience. Qualifications: education, license/certifications. Skills: the rest of KSAs (knowledge, abilities). Benefits: from Additional Information: competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, well-being resources. Pay: pay range. Schedule: not present, so omit. We must not include placeholder like "commensurate with experience". Not needed. We need to avoid repeating job title as heading. Not needed. We need to output only HTML fragment. Let's craft. Structure:
About the role
This is a senior leadership role overseeing Interpreter and Cross-Cultural Services across MaineHealth. The Director is responsible for the overall language access strategy, including interpreter and translation services, ADA support, regulatory compliance, quality improvement, and development of the system-wide Language Access Plan.
Responsibilities
- Provides assessment, planning, implementation and evaluation of the development and implementation of standards of practice for interpreter, translation, and cross-cultural services in support of patient-centered clinical excellence and innovative practice.
- Provides leadership in the growth, development, and implementation of ICCS initiatives within Maine Medical Center and the MaineHealth system and serves as liaison to external agencies relative to regulatory compliance and language access.
- Develops and implements a Language Access Plan that supports Maine Health’s mission, vision and values.
- Responsible and accountable for developing systems and processes for language access across the MaineHealth System; plans, directs and supervises all aspects of the program.
- Ensures the Language Access Plan supports strategic imperatives, that the system meets all accreditation requirements and applicable state and federal regulations, that appropriate information is obtained and utilized to enhance performance, and that education relative to language access is ongoing.
- Acts as a liaison with other departments throughout MMC and the MaineHealth System.
- Supports the strategic plans of MMC and the MaineHealth System.
- Provides oversight of the written and spoken language programs and associated ADA support and works closely with system senior leadership, medical staff leadership as well as other system operational functions including Corporate Compliance, Diversity, Equity, and Inclusion, and Medical Staff Office.
Requirements
- 5–7 years of progressive leadership experience including delivery of language services and leadership of language service programs.
- 3 years of prior supervisory experience.
- A minimum of 3 years of experience in Limited English Proficiency programs in the healthcare setting.
Qualifications
- Bachelor’s degree in business or healthcare-related field with associated language studies.
- Master’s degree in business or healthcare field with language-associated studies at the graduate or undergraduate level preferred.
- Certification consistent with MaineHealth’s Interpreter Services Competency plan.
Skills
- Strong language services background with knowledge of professional language principles, processes and interventions.
- Knowledge of federal and state laws and regulations related to healthcare and the provision of language support services.
- Skills in the planning and development of multidisciplinary clinical programs and systems in both hospital and community based health and social service delivery systems.
- Experience in performance management, systems thinking and application of quality management principles.
- Negotiating skills to be recognized as a collaborator and team builder.
- Knowledge of and ability to implement a quality improvement process.
- Leadership skills and experience consistent with managing and motivating diverse work groups.
- Knowledge of computer software applications for translation, transcription, disability access, and interpreter scheduling.
- Proficiency in data management and analytics, including software programs, with the ability to develop and carry out studies.
- Ability to lead and implement change management and process improvement activities.
- Communication skills to facilitate meetings and effectively exchange information with staff, other departments, healthcare professionals, and administrators.
- Leadership abilities including the ability to establish priorities, meet deadlines, and manage the department’s productivity standards.
- Proficiency with financial management including organizational goals and managing within budget limits.
- Ability to lead and problem-solve in a proactive, creative manner using sound judgment based on factual information and administrative knowledge.
- Strong ability to communicate verbally and in writing to internal and external constituencies.
- Established knowledge of the community of support for Interpreter and Cross-Cultural Services including key vendors, service organizations, language groups, and political, cultural, and ethical challenges.
Benefits
- Paid parental leave
- Flexible work options
- Student loan assistance
- Professional development opportunities
- Well‑being resources
Pay
The pay range for this position is $97,177.60 to $131,497.60 per year.
We should not include Schedule. Check for any duplicated content: we have captured all substantive info. We omitted the repeated benefits lines and extra paragraphs about mission etc. We kept the