Director, Intensive Outpatient Program – Thompson Center

About the role

The Thompson Center is a state-of-the-art facility dedicated to advancing care, research, and education for individuals with autism spectrum disorder and related conditions. Designed to support interdisciplinary collaboration and innovative service delivery, the Center provides a modern, patient-centered environment equipped with cutting-edge clinical spaces, technology, and resources. This setting empowers our teams to deliver high-quality, evidence-based care while fostering professional growth and collaboration.

The Director of the Intensive Outpatient Program (IOP) provides strategic leadership and operational oversight for the Thompson Center's Intensive Outpatient Program. This role is responsible for ensuring clinical excellence, optimizing program operations, advancing quality improvement initiatives, and supporting the delivery of high-quality, patient-centered behavioral health services for children, adolescents, and families.

Grade: GGS‑011 | University Title: MGR CLINICAL SERVICES

Responsibilities

• Lead and direct the overall operations of the Intensive Outpatient Program, ensuring alignment with organizational goals, regulatory requirements, and best practices
• Oversee the development, implementation, and continuous improvement of IOP services, workflows, and clinical programming
• Provide clinical leadership and consultation to multidisciplinary team members, promoting evidence-based care and positive patient outcomes
• Collaborate with providers, therapists, behavioral health professionals, and administrative teams to ensure coordinated, efficient service delivery
• Monitor program performance, patient outcomes, access metrics, and quality indicators to identify opportunities for improvement and growth
• Contribute to short- and long-term strategic planning efforts to expand access to services and enhance program effectiveness
• Ensure compliance with accreditation standards, licensing requirements, organizational policies, and applicable regulations
• Allocate resources effectively and establish operational priorities to meet clinical and business objectives
• Oversee recruitment, onboarding, supervision, training, and professional development of program staff
• Demonstrate fiscal responsibility through productivity oversight and efficient resource utilization while maintaining high-quality care
• Identify, troubleshoot, and resolve operational and clinical challenges using strong leadership, judgment, and problem-solving skills
• Foster a culture of collaboration, accountability, and continuous improvement across the program
• Communicate clearly and professionally with patients, families, staff, and stakeholders, managing sensitive situations with discretion and empathy
• Support community outreach, referral relationships, and partnerships that enhance program visibility and access to care

Qualifications

Minimum

• Bachelor's degree in a related/relevant area (or an equivalent combination of education and experience)
• At least 4 years of experience from which comparable knowledge and skills can be acquired

Preferred

• Independent clinical licensure required: Board Certified Behavior Analyst (BCBA)
• Minimum of two (2) years of leadership or supervisory experience
• Experience developing, managing, or supervising intensive outpatient or behavioral health programs

Schedule

Monday – Friday, 8:00 a.m. – 5:00 p.m.

Pay

Anticipated hiring range: $90,000 – $105,000 annually

Benefits

This position is eligible for University benefits. The comprehensive benefits package includes medical, dental, and vision plans; retirement; paid time off; short- and long-term disability; paid parental leave; paid caregiver leave; and educational fee discounts for all four UM System campuses. For additional information, visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement.