Director Inside Sales | Titleist

About the role

The Director, Inside Sales for Titleist is a strategic leadership role responsible for shaping and executing the vision for our Inside Sales function, driving incremental revenue growth while fostering a culture grounded in Acushnet and Titleist values.

Responsibilities

• Oversee a high-performing team of 16 Inside Sales Representatives across both Fairhaven, MA and Carlsbad, CA locations.
• Elevate performance through coaching, skills development, and data-driven sales strategies across inbound and outbound channels.
• Partner closely with sales leadership to analyze performance, deliver actionable insights, and translate analytics into growth initiatives.
• Champion operational excellence by optimizing processes, enhancing reporting, and building scalable strategies.
• Develop talent, strengthen succession pipelines, and position the Inside Sales organization to meet both short- and long-term business objectives.

Requirements

• 10+ years of progressive sales leadership experience required.
• Golf industry experience required.
• Demonstrated success with phone-based sales required.
• Customer service experience preferred.
• Minimum of 5 years of direct leadership and supervisory experience.
• Proven ability to drive revenue growth through strategic planning, sales execution, and process improvement.

Qualifications

• Education: Bachelor's degree preferred.
• Experience: Minimum of 10 years of relevant experience.

Skills

• Strategic thinking and problem-solving skills.
• Strong communication and interpersonal skills.
• Data analysis and interpretation skills.
• Leadership and management skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health and well-being programs.
• Paid time off.
• Onsite fitness center.
• Acupuncture, physical therapy, wellness coaches, and more.
• Financial benefits: 401k with company match, health savings accounts, and flexible spending accounts.
• Perks: pet insurance, legal planning, education assistance, and exclusive access to our Associate Store.

Pay

$161,843.00 - $210,355.00

Schedule

Full-time position based in Fairhaven, MA with flexibility for the role to also be located in Carlsbad, CA.