Director, Inside Sales

About the role

We are seeking a Director of Inside Sales who will lead the development and execution of thoughtful, effective inside sales strategies to identify, qualify, and cultivate partnerships with CROs, pharmaceutical companies, and biotech organizations. This role works closely with field sales, site leadership, and cross-functional teams to ensure a clear and consistent experience for potential partners. Success requires strong communication, industry knowledge, and comfort taking ownership of pipeline development, reporting, and CRM management, as well as a commitment to living our core values:

• Collaborate, by working openly and respectfully with colleagues
• Inspire Change, by seeking better ways to reach and support partners
• Care, by prioritizing people and relationships
• Do the Right Thing, by acting with integrity in every interaction

This is an exciting opportunity to be at the forefront of medicine, driving partnerships that accelerate clinical research and improve patient outcomes.

Responsibilities

• Develop and implement a comprehensive inside sales strategy aligned with company objectives.
• Drive lead generation, qualification, and conversion through proactive outreach and relationship building.
• Collaborate with field-based sales teams to ensure alignment and client success.
• Monitor sales metrics, pipeline health, and performance; provide regular reporting to leadership.
• Utilize CRM tools (Salesforce) to manage leads, track progress, and optimize workflows.
• Identify market trends and opportunities to refine sales strategies and improve outcomes.

Requirements

• Proven success in inside sales within the clinical research industry.
• Strong understanding of CROs, sponsors, and the drug development process.
• Excellent communication, negotiation, and presentation skills.
• Ability to develop and execute strategic inside sales plans.
• Proficiency with Microsoft Office and Salesforce CRM.
• Track record of meeting or exceeding sales quotas.

Qualifications

Bachelor’s degree in business, life sciences, or related discipline (or equivalent experience) preferred. Minimum of 3+ years of inside sales experience.

Skills

• Operate with a strong sense of urgency — driving quick, decisive action to capture opportunities.
• Highly competitive — motivated by achieving and exceeding goals.
• Collaborate effectively, partnering with site management and cross-functional teams to deliver value.
• Self-motivated and proactive — taking ownership of pipeline development and success.