Director, Information Technology (IT)

About the Opportunity

The organization is a leading public safety AI company that uses technology to improve emergency response. This role is part of a mission-driven team focused on innovation and collaboration.

What this role is about

The Director, IT oversees IT operations and the application landscape, aiming to strengthen IT infrastructure in a regulated environment. They also lead the development of an automation-first culture to reduce toil in a high-volume, international, remote-first environment.

What you’ll do

• Oversee daily IT operations and ensure a well-governed, rationalized SaaS portfolio with SSO and SCIM provisioning wherever possible
• Define and execute a roadmap to accelerate IT maturity by deploying AI-assisted tools to automate core lifecycle workflows
• Identify and champion technology-enabled opportunities that enhance operational efficiency, innovation, scalability, and reduce toil via automation
• Develop and own the corporate IT budget, evaluate vendor contracts, and procure software/hardware solutions
• Partner with InfoSec to operationalize incident response and vulnerability management
• Support a distributed workforce using GSuite, Okta, Claude, and Replit across a fleet of primarily MacBook Air and Windows 11 hardware

What we’re looking for in our ideal candidate

• 7+ years of IT experience, including 4+ years in IT leadership roles, ideally within fast-growing technology companies
• A willingness to roll up their sleeves for technical execution while simultaneously building long-term strategy
• An “AI mentality” to IT, with a proven track record of leveraging automation and AI to reduce operational toil, simplify processes, and systematically eliminate low-value work through thoughtful prioritization and backlog management
• Strong capability and comfort managing, integrating, supporting, and optimizing a broad portfolio of business applications, with demonstrated skill in strategically evaluating when to build, buy, or outsource solutions and effectively managing vendors and external partners
• Experience running IT operations for a remote-first, international workforce
• A strong command of identity and access management (SSO, SCIM, MFA) and experience contributing to compliance frameworks like SOC 2, ISO 27001, or HIPAA
• The ability to earn trust and collaborate with both executives and individual contributors

What we offer

• A competitive salary and benefits package, including equity participation
• A dynamic, flexible, and fun start-up work environment with a highly talented team
• The chance to work with a passionate team on solving one of the largest challenges globally

Pay and Benefits

The starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $150,000 - $190,000. This role will also be eligible to receive equity options.

Equal Opportunity Employer

The organization is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.