Director, Information Technology (IT)

About the Opportunity

The organization is a leading public safety AI company that uses technology to improve emergency response. This role is part of a mission-driven, innovative team focused on saving lives.

What this role is about

The Director, IT is responsible for overseeing IT operations, defining a roadmap for IT maturity, and driving automation to reduce toil in a high-volume, international, remote-first environment.

What you’ll do

• Oversee daily IT operations and ensure a well-governed, rationalized SaaS portfolio with SSO and SCIM provisioning
• Define and execute a roadmap to accelerate IT maturity by automating core lifecycle workflows
• Identify and champion technology-enabled opportunities to enhance operational efficiency, innovation, scalability, and reduce toil
• Develop and own the corporate IT budget, evaluate vendor contracts, and procure software/hardware solutions
• Partner with InfoSec to operationalize incident response and vulnerability management
• Support a distributed workforce using GSuite, Okta, Claude, and Replit across a fleet of primarily MacBook Air and Windows 11 hardware

What we’re looking for in our ideal candidate

• 7+ years of IT experience, including 4+ years in IT leadership roles
• A willingness to roll up their sleeves for technical execution while building long-term strategy
• An “AI mentality” to IT, with a proven track record of leveraging automation and AI to reduce operational toil
• Strong capability and comfort managing, integrating, supporting, and optimizing a broad portfolio of business applications
• Experience running IT operations for a remote-first, international workforce
• A strong command of identity and access management (SSO, SCIM, MFA) and experience contributing to compliance frameworks like SOC 2, ISO 27001, or HIPAA
• Ability to earn trust and collaborate with both executives and individual contributors

What we offer

• The chance to work with a passionate team on solving one of the largest challenges globally
• Competitive salary and benefits and equity participation
• A dynamic, flexible, and fun start-up work environment with a highly talented team

Pay and Benefits

The starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $150,000 - $190,000. This role will also be eligible to receive equity options.