Director, Information Systems

About the role

Help build solutions that build better lives. The company shows up to work every day to make a difference for real people: the home service professionals that support America’s homes. The focus is on the Pro, dedicating days to helping them streamline operations, scale their businesses, and ultimately save time so they can be with their families and live well. The team spans the globe, with teammates across various countries. The organization cares deeply about its customers and fosters a culture where the company, people, and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

Role Overview

As a Director, Information Systems, you are a strategic leader who owns the design, implementation, and scaling of the enterprise technology ecosystem. You translate complex business needs into robust technical architecture, ensuring corporate systems are secure, integrated, and optimized for hyper-growth. You lead your team to effectively deliver customer and business value, coaching and developing your direct reports while collaborating cross-functionally to build trusting connections with stakeholders. You possess a deep technical foundation combined with the business acumen necessary to govern corporate applications, identity management, HRIS frameworks, and enterprise data workflows across the organization.

Required Qualifications

• 8+ years of experience in information systems, corporate technology infrastructure, or business applications management, with at least 3 years in a dedicated leadership role
• Bachelor's degree in Computer Science, Information Technology, or equivalent work experience required
• Extensive experience scaling enterprise identity governance, HRIS platforms, and core productivity ecosystems
• Proven track record managing enterprise integrations and data syncs across core business systems (i.e. Enterprise Resource Planning software, Customer Relationship Management platforms)
• Deep understanding of information security frameworks, compliance auditing, and access control models
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
• Strong background in vendor management, software license optimization, and annual budget planning

Additional Information

This role is open to candidates. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in the organization’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. The organization is growing fast and scaling its team to help enable and accelerate its growth. The organization may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.