Director - Indirect Tax
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director - Indirect Tax based in the United States. This is a senior leadership opportunity to own and scale a global indirect tax operating model within a complex technology environment.
Responsibilities
Own the global indirect tax operating model, covering U.S. sales and use tax, Canada GST, global VAT/GST coordination, e-invoicing, digital reporting, reconciliations, and compliance governance.
Lead U.S. sales tax compliance through an outsourced provider model, managing compliance calendars, data submissions, return reviews, reconciliations, exceptions, issue resolution, and vendor performance.
Coordinate global VAT/GST compliance with local tax teams, external advisors, and compliance providers, establishing clear ownership, documentation, controls, and escalation paths.
Serve as the Tax owner for global e-invoicing and digital reporting initiatives, partnering with Tax Technology, Finance, IT, local teams, and external advisors as new mandates emerge.
Govern indirect tax technology platforms, including tax determination, exemption management, configuration, data flows, issue remediation, and e-invoicing capabilities.
Own indirect tax requirements and operational impacts for ERP, billing, revenue, procurement, payment, and other system integrations and business initiatives.
Identify and implement improvements across tax processes, reporting, reconciliations, documentation, controls, and automation in partnership with Finance and IT teams.
Build scalable documentation, evidence trails, stakeholder routines, and control frameworks to support audits, internal reviews, compliance requirements, and leadership reporting.
Manage external compliance providers and ensure service quality, accountability, deliverables, and performance meet established standards.
Collaborate effectively across global teams and time zones, including stakeholders in EMEA and India.
Provide hands-on leadership when required, balancing technical tax judgment, operational execution, technology governance, and strategic priorities.
Requirements
Bachelor’s degree required, ideally in Accounting, Finance, Tax, or a related discipline.
10+ years of progressive indirect tax experience.
Strong U.S. sales and use tax expertise, including multi-state compliance, reporting, taxability, reconciliations, and audit support.
Demonstrated global VAT/GST experience and the ability to coordinate with regional tax teams, advisors, and compliance providers.
Experience with e-invoicing, digital reporting, and evolving global indirect tax mandates.
Hands-on experience with Avalara AvaTax or a comparable tax engine; experience with related modules is highly desirable.
Experience managing outsourced tax compliance providers or similar operating models.
Proven ability to manage compliance calendars, data submissions, return reviews, GL reconciliations, issue resolution, and vendor service quality.
Strong understanding of ERP, billing, revenue, procurement, and tax-system data flows, including Workday or comparable ERP environments.
Experience defining indirect tax requirements for system integrations and broader business initiatives.
Strong process improvement, documentation, controls, analytics, and stakeholder-management capabilities.
Ability to operate independently at Director level while remaining comfortable with hands-on execution and detailed problem-solving.
Strong communication skills and the ability to translate complex tax requirements into practical processes for Finance, IT, business, and executive stakeholders.
Experience working effectively across international teams and multiple time zones.
A Master’s degree, CPA, JD, or LLM is preferred.
Experience within SaaS, software, cloud, or technology environments is preferred.
Familiarity with Avalara ECM, ELR, e-invoicing, Workday connectors, ERP-to-tax-engine integrations, Power BI, Alteryx, data analytics, or automation tools is advantageous.
A practical, accountable, and collaborative leadership style, with the ability to balance technical judgment, operational delivery, and long-term scalability.
Benefits
Annual base salary of $137,126.93–$172,873.06 USD, with actual compensation varying based on location, skills, experience, certifications, and other relevant factors.
Eligibility for an annual performance bonus or commission program, depending on the nature of the position.
Remote-first work environment within the United States.
Comprehensive medical, dental, and vision coverage.
401(k) retirement plan with employer matching.
Flexible time off.
Corporate fitness program.
Voluntary benefits, including legal plans, accident and hospital indemnity coverage, pet insurance, and other options.
Opportunities to work in a globally collaborative environment with cross-functional and international teams.
Inclusive workplace culture focused on belonging, collaboration, and equal opportunity.