Director - Indirect Tax

About the role

Blue Yonder is seeking a Director of Global Indirect Taxes to lead and scale the Company’s global indirect tax operating model. Reporting to the VP of Tax, this role will serve as the global owner for indirect tax operations, including U.S. sales and use tax, Canada GST, VAT/GST coordination, e-invoicing, digital reporting, indirect tax reconciliations, tax engine governance, and related compliance processes.

Responsibilities

• Lead global indirect tax operations
• Own Blue Yonder’s global indirect tax operating model, including U.S. sales and use tax, Canada GST, VAT/GST coordination, e-invoicing, digital reporting, reconciliations, controls, and compliance governance.
• Manage U.S. sales tax compliance and reporting
• Own U.S. sales tax reporting and compliance coordination through the EY/Anybill outsource model, including compliance calendars, data submission, return support, return review, monthly reconciliations, exception management, issue resolution, and vendor performance.
• Enhance monthly sales and use tax reconciliation processes, establish clear exception reporting, improve business intelligence reporting, and ensure issues are tracked, resolved, and escalated appropriately.
• Own Canada GST and Global VAT/GST coordination
• Coordinate with Blue Yonder local tax teams and external providers to ensure VAT/GST compliance is managed effectively across jurisdictions, with clear ownership, documentation, controls, and escalation paths.
• Lead global e-invoicing and digital reporting for Tax
• Partner with Tax Technology, Finance, IT, local tax teams, and external advisors to define requirements, support execution, and eventually own the Avalara ELR platform from a Tax perspective.
• Govern Avalara and related indirect tax platforms
• Own Avalara governance and issue remediation, including hands-on involvement with AvaTax, ECM, ELR, e-invoicing, and additional modules as needed. Ensure configuration, taxability decisions, exemption processes, data flows, and issue resolution are managed in a controlled and sustainable way.
• Own indirect tax requirements for integrations and business initiatives
• Own indirect tax requirements and operating impacts for integrations and business initiatives involving Workday, Avalara, TechLiquidators, Chargebee, Stripe, LMS/Pledge, and other relevant systems or commercial channels.
• Drive process improvements and controls
• Identify opportunities to improve indirect tax processes, reconciliations, reporting, documentation, controls, and automation. Partner closely with the Senior Director, Tax Technology and broader Finance/IT teams to execute improvements, while remaining hands-on where needed.
• Support audit readiness and control evidence
• Build and maintain scalable documentation, controls, stakeholder cadence, and evidence trails to support audits, internal controls, compliance reviews, and leadership reporting.

Requirements

• Bachelor’s degree required
• 10+ years of indirect tax experience
• Strong U.S. sales and use tax experience, including multi-state sales tax compliance, reporting, taxability, reconciliations, and audit support
• Global VAT/GST experience, including coordination with local tax teams, advisors, or compliance providers
• Experience with e-invoicing, digital reporting, or global indirect tax mandates
• Hands-on Avalara experience, including AvaTax or comparable tax engine experience
• Experience managing outsourced compliance providers or similar operating models
• Experience owning compliance calendars, data submissions, output reviews, GL reconciliations, issue resolution, and vendor service quality
• Strong understanding of ERP, billing, revenue, and tax system data flows, including Workday or comparable ERP environments
• Ability to own indirect tax requirements for system integrations and business initiatives
• Strong process improvement, documentation, controls, and stakeholder management skills
• Ability to operate independently at a Director level while also being willing to perform hands-on execution work where needed
• Ability to support a global role, including collaboration across EMEA and India time zones

Preferred Experience

• Master’s degree, CPA, JD, or LLM preferred
• CPA preferred
• Big 4 experience a plus
• SaaS, software, cloud, or technology company experience preferred
• Experience with Avalara ECM, ELR, e-invoicing, or additional indirect tax modules preferred
• Experience with Workday connectors or ERP-to-tax engine integrations preferred
• Experience with Power BI, Alteryx, data analytics, or automation tools preferred
• Experience building business intelligence reporting for indirect tax processes preferred