Director, Imaging Services

Develop, plan, and lead the operations of the defined Imaging business unit, as well as lead and/or manage system Imaging Service Center initiatives, projects or departments as defined. Provide day‑to‑day operational support and leadership to imaging employees and radiologists. Work in full cooperation with hospital and imaging administrative and physician leadership to carry out the mission and vision of the UPMC Health System and Imaging Service Center.

Responsibilities

• Provides oversight and support to staff; ensures performance evaluations are completed timely and accurately, and establishes performance goals and developmental plans to promote ongoing professional development.
• Conveys courtesy, respect, enthusiasm and positive attitudes with patients, staff, medical staff and visitors.
• Functions as departmental liaison with hospital administration, medical staff, Patient Care Services, external referring physicians and office staff, and other hospital departments.
• Provides ongoing leadership and support to radiologists assigned to the business unit.
• Supports leadership in activities including roll‑out of operational and quality initiatives.
• Develops policies and procedures in conjunction with local hospital operations as well as the Imaging Service Center.
• Keeps current regarding developments in professional/technical fields, taking a leadership role internally and externally in providing patient and community education.
• Supports research initiatives and operations if applicable.
• Monitors and analyzes financial performance, including profitability and volume metrics; implements appropriate changes to increase efficiencies, enhance revenue, and control expenses.
• Supervises and oversees budget development, including operational and capital budgets, with attention to department and organizational program goals, established standards of performance, and economic constraints; demonstrates creativity, initiative, and focus on cost containment and operational effectiveness.
• Monitors operating statistics and patterns to identify trends and changes across the business unit.
• Establishes criteria for setting priorities; defines goals and objectives on selected initiatives in conjunction with local hospital priorities and the Imaging Service Center.
• Defines and reports results; participates in developing a corporate culture of patient and staff satisfaction, empowerment, problem solving and accountability.
• Responsible for system imaging initiatives, projects, or management of programs as defined by the Imaging Service Center.
• Maintains departmental compliance with accrediting bodies (e.g., TJC, ACRO, DOH, CMS, OSHA, DEP) and ensures all activities are carried out in compliance with organizational policy and local, state, and federal laws and regulations.

Qualifications

• Bachelor’s Degree in Health Care Administration or related field, plus 7 years of experience (including 3 years in a management capacity), or Master’s Degree in Health Care Administration or related field and completion of the Fellowship Program Graduate with 2 years of experience, or Master’s Degree in Health Care Administration or related field with 5 years of experience (including 3 years in a management capacity).
• Excellent communication and interpersonal skills.
• Flexibility in working with staff at all levels.

Licensure, Certifications, and Clearances

• ARRT or RN preferred.
• Clearances must be dated within 90 days; Act 34 compliance.