Director, Imaging Services

About the role

The Director of Imaging Services oversees departmental operations, staffing, budgeting, equipment, and regulatory compliance to ensure the delivery of efficient, high-quality diagnostic imaging services. This role provides strategic leadership to improve clinical quality, patient safety, operational performance, and patient satisfaction while supporting staff development and organizational goals. This position is 100% on-site at Raleigh General Hospital.

About the team

Raleigh General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. At Raleigh General Hospital, people are our passion and purpose, and we are committed to delivering compassionate, patient-centered care to our community. Each year, we care for nearly 13,000 patients and treat more than 50,000 in our Emergency Department, supported by a full range of inpatient, outpatient, and emergency services. Accredited by The Joint Commission, we uphold the highest standards of quality and safety while also investing in the future of healthcare through nursing education and allied health student externship programs.

Responsibilities

• Departmental Leadership: Developing and implementing departmental goals, strategies, and standards that align with organizational objectives, regulatory requirements, and industry best practices.
• Imaging Operations and Technology Management: Directing daily imaging operations, overseeing equipment maintenance and technology upgrades, and optimizing workflows to ensure efficient, reliable, and high-quality diagnostic services.
• Staff Leadership and Development: Overseeing recruitment, hiring, staffing, training, performance evaluations, and professional development to foster a high-performing and accountable team.
• Budget and Resource Management: Preparing, monitoring, and evaluating departmental budgets, allocating resources effectively, and ensuring that operations remain within approved budgetary limits.
• Quality Assurance and Regulatory Compliance: Ensuring compliance with applicable healthcare regulations, accreditation standards, radiation safety requirements, and organizational policies while coordinating audits and quality improvement initiatives.
• Clinical Excellence and Patient Safety: Promoting evidence-based practices, maintaining imaging quality standards, and advancing safe, patient-centered care across all applicable imaging services.
• Strategic Planning and Performance Improvement: Monitoring departmental performance metrics, productivity, patient satisfaction, and quality indicators while identifying opportunities to improve service access, operational efficiency, capacity, and departmental growth.
• Communication and Collaboration: Building strong partnerships with physicians, clinical leaders, hospital departments, and external stakeholders while addressing patient concerns, resolving service issues, and promoting a positive patient experience.

Schedule

Full time, Days; 100% on-site at Raleigh General Hospital

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)
• Professional Development: Ongoing learning and career advancement opportunities

Qualifications

• Bachelor's degree in a related field preferred; applicable work experience may be considered in lieu of education
• Relevant leadership or management experience in imaging services, radiology, or healthcare operations preferred
• Strong knowledge of healthcare regulations, accreditation standards, imaging safety requirements, and regulatory compliance
• Demonstrated ability to lead, develop, and motivate teams while fostering accountability, professional growth, and continuous improvement
• Proven financial and operational management skills, including budgeting, resource allocation, staffing, and performance monitoring
• Strong critical thinking, problem-solving, and decision-making skills, with the ability to exercise sound independent judgment and manage complex situations
• Excellent communication, interpersonal, and organizational skills, with the ability to collaborate effectively with physicians, clinical teams, hospital leadership, and external stakeholders
• Proficiency in healthcare information systems and computer applications, with the ability to evaluate performance metrics, oversee imaging technology, and implement quality improvement initiatives that support patient safety and operational excellence