Director - Hybrid Cloud Foundation Services

About the role

The KP Digital experience is a people experience. The products and solutions we create impact Kaiser Permanente’s more than 12 million members and their families, all working toward total health. Our goal is simple — center on the everyday moments that matter for our members, care teams, brokers, and employees, and make them better with innovative digital products. KP Digital team members are agile and with sharp attention to detail, who apply creative, out-of-the-box thinking and active listening skills in collaboration with teammates and stakeholders like physicians, hospital leaders, health plan market leaders, and more. Join us for the opportunity to define what good looks like in digital health and make an impact along the way.

Success Profile

• Adaptable
• Collaborative
• Open-minded
• Human-centered
• Innovative
• Results-driven

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.

Culture

As a new organization, KP Digital will reinvent how we approach digital challenges — from the products we create to the way we work to the talent we hire. As part of this new team, you must be as knowledgeable as you are curious, willing to try new things, even if it means failing fast. We foster a culture of learning but leave your path up to you. In every opportunity we see growth, and in this growth you could see limitless opportunities.

Technical Summary

The Hybrid Cloud Foundation Services team delivers the shared platform capabilities that make cloud consumable across the enterprise. This includes infrastructure engineering, architecture, service onboarding, common standards, cloud financial governance (FinOps), platform operations, and new service enablement guardrails. We build and run the foundational services that let KP application, analytics, and platform teams stand up and operate secure, reliable cloud environments through self-service.

Essential Responsibilities

• Directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies.
• Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business objectives and results.
• Leverages DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
• Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.
• Ensures the provision of appropriate resources to address systems incident support and troubleshooting.
• Oversees the review and implementation of recommendations of technical solutions across multiple functions.
• Directs and oversees technical teams in the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions by building and maintaining partnerships with Business Analyst and IT leadership to ensure team members understand business needs and functional specifications.
• Oversees the management of multiple application portfolios and/or provides resources in support of those portfolios by leveraging partnerships with IT teams (for example, Operations, Infrastructure, Architecture, Quality Assurance, Business Analysts), vendors, and business leaders to ensure adherence of written code to company standards.
• Oversees efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs.
• Provides oversight throughout the release schedule of business and enterprise software solutions to ensure successful deployment.
• Ensures appropriate guidance and mentoring is provided to other technical resources in the application development process.
• Oversees the technical management of vendors (e.g., offshore, application, service).
• Directs teams through all software development lifecycle phases by ensuring that teams understand and adhere to company methodology, policies, standards, and controls.
• Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification.
• Oversees the development, configuration, and modification of integrated business and/or enterprise application solutions by providing leadership in the design and coding of component-based applications.
• Oversees the management of resource requirements throughout the PLC.
• Directs and oversees the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications.

Qualifications

• Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).
• Bachelor’s degree in Business Administration, Computer Science, CIS, Engineering, or related field and Minimum eight (8) years experience in corporate management, project management, IT consulting, or related field. Additional equivalent work experience may be substituted for the degree requirement.
• Three (3) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above)
• Two (2) years experience overseeing vendor relationships.