Director, Human Resources and Faculty Affairs

About the role

The Director, HR/FA will optimize processes to support the school's organizational goals. They will assist in developing HR strategies and implementing best practices in areas like talent acquisition, employee/labor relations, professional development, compensation, and performance management.

Responsibilities

• People Management and Professional Development
• Oversee HR/FA team to ensure quality customer service and timely delivery of information.
• Provide training and education on HR/FA operations and develop Job Aids.
• Lead and guide staff on various topics related to organizational needs.
• Talent Acquisition/Recruitment
• Set workflows and objectives in alignment with department stakeholders.
• Liaise with internal and external constituents to resolve issues and ensure timely processing of new-hire/appointments.
• Manage recruitment through Columbia’s job site and external sites.
• Train staff on best practices and manage the pre-boarding and on-boarding process.
• Develop and oversee SLAs for key requests.
• Faculty Appointments, Reappointments & Promotions
• Manage the onboarding process for new faculty and other academic officers.
• Oversee the reappointment process and adhere to deadlines.
• Compensation
• Conduct compensation reviews/analysis to ensure internal and market equity.
• Create comprehensive compensation plans and address concerns as needed.
• Employee Engagement
• Foster a culture aligned with department and University values and mission.
• Employee & Labor Relations
• Proactively respond to employee relations issues and escalate concerns to Sr. Director.
• Build and maintain relationships with union delegates and adhere to labor contract terms.
• Provide counsel and guidance on employee relations, conflict management, and performance management issues.
• Compliance and Immigration
• Maintain compliance with ISSO policies and procedures.
• Ensure compliance concerning I-9 processing, HIPPA Training, Conflict of Interest, Medical Surveillance, Upcoming/Past Visa End Date Status, etc.
• Off Boarding
• Conduct exit interviews and follow up as appropriate.
• Discuss data from exit interviews with Sr. Director and Department Administrator for corrective action and continuous improvement.
• Systems and Project Work
• Use ServiceNow HR Ticketing System to manage requests and communicate with the HR/FA team.
• Manage special projects as designated by the Associate Vice Dean for Human Resources/CAO.

Qualifications

• Bachelor's degree plus five (5) years of related experience, or the equivalent in education, training and experience.
• Master’s degree in a related field preferred.
• HRCI/SHRM Certification desirable.
• Experience in university, academic environment or healthcare environment a plus.
• Experience in a unionized environment preferred.
• Previous management experience required.
• Excellent oral and written communication, interpersonal, organizational, problem-solving and analytical skills required.
• Proven ability to communicate collaboratively and effectively with all levels of staff and faculty.
• Excellent customer service skills with an aptitude for diplomacy, building relationships, reaching consensus and collaborating, negotiation, and managing expectations.
• Experience using Visual Vault, and PeopleSoft strongly preferred.
• Able to meet strict deadlines in a high-volume, multi-tasking environment is essential.
• Working well under pressure and in delicate, highly emotional situations is necessary for success in this role.