Director, Head of Patient Recruitment and Retention, Americas

General Description

As the Head of Patient Recruitment and Retention, Americas within Global Clinical Operations (GCO), you will hold a leadership role responsible for designing and executing strategies to enroll and retain patients in BeOne clinical trials. This role works with study teams to ensure trials meet enrollment and long-term follow-up milestones, implements and manages recruitment vendor partnerships, and liaises with patient advocacy organizations to implement patient-focused approaches.

Essential Functions Of The Job

• Global Recruitment Strategy:
  • Develop and lead a comprehensive, regionally-aligned patient recruitment and retention strategy designed to support portfolio priorities
  • Ensure strategies are tailored to indication, geography, and patient population complexity
  • Establish forecasting models to predict enrollment timelines and risks
  • Integrate recruitment planning early into study design and feasibility processes
• Patient Focused Trial Design:
  • Partner with Clinical, Medical, and Protocol Development teams to embed patient-centric principles into study design
  • Identify and address patient burden factors that impact participation and retention
  • Incorporate patient insights, advocacy input, and real-world evidence into recruitment strategies
  • Promote diversity, equity, and inclusion in clinical trial participation
• Recruitment And Retention Execution:
  • Oversee execution of multi-channel recruitment strategies (digital, site-based, community outreach, partnerships)
  • Lead development of retention programs to minimize screen failures and dropout rates
  • Ensure deployment of patient support services (e.g., travel, concierge, education tools)
  • Drive continuous monitoring and optimization of recruitment performance
• External Partnerships And Vendor Management:
  • Identify, evaluate, and manage recruitment vendors, digital platforms, and patient engagement partners
  • Evaluate emerging trends including decentralized trials, digital engagement tools, and AI-driven recruitment
  • Implement data-driven decision-making using recruitment analytics, digital campaign metrics, and site performance data
  • Leverage real-world data, epidemiology, and predictive analytics to optimize patient targeting
  • Lead sourcing and adoption of innovative patient recruitment technologies and solutions
• Continuous Improvement And Innovation:
  • Implement data-driven decision-making using recruitment analytics, digital campaign metrics, and site performance data
  • Leverage real-world data, epidemiology, and predictive analytics to optimize patient targeting
  • Evaluate emerging trends including decentralized trials, digital engagement tools, and AI-driven recruitment
  • Drive innovation pilots and scale successful approaches
• Supervisory Responsibilities:
  • Drive cross-functional governance to support site selection, activation, and enrollment execution
  • Line Manage - Patient Recruitment and Retention team members
• Computer Skills:
  • Microsoft Office Suite
  • CTMS applications
  • EDC applications
  • Analytic tools (e.g. Citeline, Trialtrove, etc.) and additional feasibility software

Qualifications

• Demonstrated success leading enrollment strategies across various oncology therapeutic areas
• Established relationships with patient advocacy organizations and recruitment vendors
• Validated experience in data analysis, data interpretation to drive informed decision making
• Shown experience or willingness to learn how developing study delivery strategies and tactical/operational plans aligned to commercial and regulatory objectives
• Clinical trial patient and investigator recruitment experience
• Validated experience in project and budget management
• Confirmed experience working with Global teams

Other Qualifications

• Validated experience in project and budget management
• Confirmed experience working with Global teams

Education

• Bachelor’s degree (or equivalent) or higher in a scientific, medical or healthcare discipline with minimum of 10 years of combined experience in Feasibility, Clinical Trial Management, Personnel Management and Operations Management

Global Competencies

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

Pay

Salary Range: $171,900.00 - $231,900.00 annually

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness

Equal Opportunity Employer

We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.