Director Grief & Support Services

Job Requirements

• Master's Degree In Healthcare Administration or business, nursing, counseling, therapy, social work, chaplaincy, or other service-related field.
• 7 - 10 years Progressive management experience required.
• Healthcare leadership background strongly preferred.
• Excellent relational skills; outstanding verbal and written communication skills.
• Facilitates a high-performing team; drives results.
• TriHealth Way of Leading and Serving competencies.
• Participates in local, regional, and national hospice & palliative care and grief organizations.

Job Responsibilities

• Grief Programs- Provides leadership to Fernside Center for Grieving Children and Goldstein Family Grief Programs; Drives innovative programming, operational and service excellence, and high engagement of team members and volunteers; Ensures strong brand awareness; Increases community awareness of grief programs and expands number of grieving people served; Facilitates fundraising to sustain programs; Serves as senior staff to Fernside Board.
• Social Workers and Chaplains- Provides leadership to social work and chaplain disciplines for hospice and palliative care programs; Ensures professional excellence, exceptional patient care outcomes and patient/family satisfaction. Leverages the therapeutic communication and counseling skills of these disciplines to foster a supportive, collaborative, and compassionate HOC Navigators work environment.
• Volunteers - Provides leadership to hospice and palliative care volunteer services, and integrative services including music, art, massage, and pet therapy. Ensures innovative programming and engagement of volunteers and integrative therapies to enhance the patient and family experience.
• Integrative Services - Provides leadership to hospice and palliative care volunteer services, and integrative services including music, art, massage, and pet therapy. Ensures innovative programming and engagement of volunteers and integrative therapies to enhance the patient and family experience.

Other Related Information

• Direct Report FTEs = 3-9
• Indirect Report FTEs = 60-99
• Working Conditions: Bending - Rarely, Climbing - Rarely, Concentrating - Frequently, Continuous Learning - Consistently, Hearing: Conversation - Frequently, Hearing: Other Sounds - Occasionally, Interpersonal Communication - Consistently, Kneeling - Rarely, Lifting