Director, Global Risk Management

Duties And Responsibilities

• Support the claims management process by collaborating with the claims manager, legal and financial teams as needed.
• Manage the actuarial process for claims by ensuring accurate forecasting and reserving through data analysis and predictive modeling.
• Develop and maintain the business continuity plan to ensure preparedness for various disruptions, conducting regular risk assessments and impact analyses.
• Develop and manage the budget for risk management activities, including periodic accurate forecasting for insurance, claims, and other risk-related expenses.
• Core participant of the enterprise risk management (ERM) program, identifying, assessing, and mitigating risks across the organization with effective assessment tools and methodologies.
• Manage the bond program, ensuring compliance with regulatory or contractual requirements and maintaining relationships with bond issuers and underwriters.
• Ensure franchisees and other key third parties are contractually compliant while also providing general risk management guidance and strategies, as needed.
• Support the development and implementation of both physical and technological safety/security policies and programs ensuring compliance with established procedures, as needed.
• Develop and implement risk management strategies for the company's vehicle fleet, conducting regular assessments to improve safety and efficiency in fleet operations as well as ensuring compliance.
• Support the development and maintenance of operational disaster recovery plans to ensure sufficient business resilience in response to emergencies, conducting periodic drills and simulations.
• Consistently challenge the enterprise approach to mitigating complex problems by providing innovative solutions that convey a unique understanding of the interdependencies between business objectives, capabilities, and market trends or options.
• Lead or support special projects related to risk management as assigned by senior leadership, providing expertise for cross-functional initiatives.
• Prepare and present regular reports on risk management activities and findings to senior management and the board, providing insights and recommendations for continuous improvement.

Qualifications

• Bachelor’s degree preferred
• 5 to 7 years experience required

Functional Skills

• Analytical Skills: effectively uses data to generate insights
• Planning & Prioritization: highest impact, highest value
• Financial & Business Acumen
• Communicates Effectively and Candidly
• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
• Process Improvement: Strive to continually improve
• Ability to build and leverage talent
• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
• Ability to effectively communicate, inform, and influence senior leaders
• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
• INNOVATE TO WIN - We champion and challenge for a better way in all we do
• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Equal Opportunity Employer

Papa Johns is an equal opportunity employer. Our Values EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our successDO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficultPEOPLE FIRST - To craft positive experiences for our customers, we take care of each other firstINNOVATE TO WIN - We champion and challenge for a better way in all we doHAVE FUN - We find joy, create meaningful impact and celebrate the journey together Our Core Competencies CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellenceRESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challengesCONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quoBIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industryWINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity Papa Johns is an equal opportunity employer.