Senior Director, Global Risk and Claims Management

About the role

The Senior Director, Global Risk & Claims Management is a strategic leadership role responsible for overseeing the company’s global risk management, insurance programs, and corporate auto liability claims function. Reporting to the SVP of Corporate Finance, this role will lead a comprehensive risk and claims organization, ensuring effective risk transfer, claims management, cost control, and regulatory compliance across the enterprise.

Responsibilities

• Lead the design and execution of the company’s global risk management strategy
• Oversee all global insurance placements, including property & casualty, cyber, environmental, and executive risk lines
• Manage relationships with brokers, insurers, and external partners
• Assess and quantify risk related to new business initiatives and strategic investments
• Review contracts to ensure alignment with company risk tolerance and exposure guidelines
• Oversee global actuarial reserving across auto liability, general liability, workers’ compensation, and related programs
• Manage budgeting, forecasting, and allocation of insurance costs
• Oversee the performance and profitability of offshore captive insurance entities
• Provide executive reporting and insights on risk exposure, claims trends, and cost drivers
• Work with Revenue Management Team to create, price, and monitor insurance and damage waiver products globally
• Oversee end-to-end corporate auto liability claims management, from incident reporting through resolution
• Ensure proper investigation, liability assessment, reserving, and settlement strategies for all claims
• Lead oversight of Third Party Administrators (TPAs), including reserve approvals and settlement authority
• Partner with legal counsel on litigated claims and defense strategies
• Oversee workers’ compensation claims in partnership with safety and operations teams
• Drive continuous improvement in claims handling, cost containment, and cycle times
• Ensure compliance with all applicable global, federal, and state regulations related to insurance and claims
• Oversee ancillary insurance programs, licensing, and regulatory requirements
• Partner with internal and external auditors to support audit and SOX compliance
• Maintain strong internal controls and documentation standards across all programs
• Develop and utilize AI tools to assist in the analytics of claims and risk trends to identify opportunities for cost reduction and risk mitigation
• Deliver regular executive reporting on claims performance, insurance costs, and risk exposure
• Build and lead a high-performing team across risk management and claims functions
• Establish best practices, KPIs, and performance metrics for both functions
• Provide guidance and training on claims reporting and risk awareness across the organization

Requirements

• Bachelor’s degree in Risk Management, Finance, Business Administration, or related field
• 10+ years of experience in corporate risk management, insurance, and/or claims leadership
• Deep expertise in insurance programs, auto liability claims, and regulatory environments
• Strong understanding of actuarial concepts, reserving, and captive insurance structures
• Proven leadership experience managing complex, global functions and teams
• Strong analytical, financial, and problem-solving skills
• Excellent negotiation, communication, and stakeholder management abilities
• Experience working with TPAs, brokers, insurers, and legal counsel

Qualifications

• ARM, CPCU, or similar professional designation preferred

Benefits

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

Pay

The annual starting salary for this position is between $170,000 – $225,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Schedule

N/A