Jobs · Sales · California

Director – Global Digital Strategy & Capabilities, International

BioSpace · San Rafael, CA · 1 mo ago
SalesFull-time

About the Role

This is a pivotal opportunity to join BioMarin's Global Digital Strategy and Operations team as the Director of Global Digital Strategy & Capabilities. The role focuses on embedding digital strategy across global brands, particularly within the International Business Unit, to strengthen brand presence and digital capabilities. It involves translating customer insights into data-driven omnichannel engagement strategies, ensuring alignment with brand strategy and global digital transformation initiatives.

Responsibilities

  • Global Digital Strategy:
    • Define and lead the long-term International Business Unit digital roadmap aligned to brand objectives and customer journeys.
    • Translate marketing strategy into omnichannel engagement plans across paid, owned, and earned channels.
    • Serve as the global digital subject matter expert and key point of contact within the International BU.
    • Lead customer-centric omnichannel planning, journey design, and measurement frameworks.
    • Integrate digital insights to define segmentation, targeting, and campaign orchestration.
    • Manage media spend, agency relationships, and ways of working with partners.
  • Global Capabilities & Digital Excellence:
    • Embed core global digital capabilities like CRM, CMS, CDP, and marketing automation.
    • Advocate digital literacy and support the Global Digital Center of Excellence.
    • Enable digitally-driven segmentation and targeting strategies.
    • Advance digital maturity through governance, standardization, and best practices.
    • Support initiatives like persona development, patient journey mapping, and HUB strategies.
  • Global Digital Governance:
    • Establish standards for digital strategy execution and measurement.
    • Perform vendor and platform evaluations for alignment with strategic goals.
    • Enforce cross-functional digital governance for compliant and consistent delivery.
  • Digital Measurement:
    • Define KPIs and metrics to measure digital and omnichannel initiatives.
    • Build scalable digital playbooks, measurement frameworks, and dashboards.
    • Track omnichannel effectiveness, field execution, and digital engagement outcomes.
    • Provide executive-level performance reporting and insights.
    • Manage digital budgets and investments for maximum ROI.
    • Drive Marketing Mix Modeling capabilities for brand planning and optimization.

Qualifications

  • Minimum 7-10 years of experience in pharmaceutical, biotech, or medical device industry, focusing on multichannel/omnichannel marketing, strategy, and execution.
  • Proven experience scaling omnichannel programs and digital capabilities with measurable commercial impact.
  • Experience partnering cross-functionally to design and operationalize omnichannel strategies.
  • Proven track record managing agencies to develop and execute omnichannel tactics.
  • Strong change management skills and experience leading organizational transformation.
  • Familiarity with CRM, marketing automation, and Marketing Mix Modeling.
  • Deep understanding of digital marketing channels, UX, and performance measurement.
  • Strategic thinker with a passion for digital innovation.
  • Ability to travel 10% domestically and internationally.

Note: This description is not all-inclusive and may include other duties as assigned.

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