Director – Global Digital Strategy & Capabilities, International
BioSpace · San Rafael, CA · 1 mo ago
SalesFull-time
About the Role
This is a pivotal opportunity to join BioMarin's Global Digital Strategy and Operations team as the Director of Global Digital Strategy & Capabilities. The role focuses on embedding digital strategy across global brands, particularly within the International Business Unit, to strengthen brand presence and digital capabilities. It involves translating customer insights into data-driven omnichannel engagement strategies, ensuring alignment with brand strategy and global digital transformation initiatives.
Responsibilities
- Global Digital Strategy:
- Define and lead the long-term International Business Unit digital roadmap aligned to brand objectives and customer journeys.
- Translate marketing strategy into omnichannel engagement plans across paid, owned, and earned channels.
- Serve as the global digital subject matter expert and key point of contact within the International BU.
- Lead customer-centric omnichannel planning, journey design, and measurement frameworks.
- Integrate digital insights to define segmentation, targeting, and campaign orchestration.
- Manage media spend, agency relationships, and ways of working with partners.
- Global Capabilities & Digital Excellence:
- Embed core global digital capabilities like CRM, CMS, CDP, and marketing automation.
- Advocate digital literacy and support the Global Digital Center of Excellence.
- Enable digitally-driven segmentation and targeting strategies.
- Advance digital maturity through governance, standardization, and best practices.
- Support initiatives like persona development, patient journey mapping, and HUB strategies.
- Global Digital Governance:
- Establish standards for digital strategy execution and measurement.
- Perform vendor and platform evaluations for alignment with strategic goals.
- Enforce cross-functional digital governance for compliant and consistent delivery.
- Digital Measurement:
- Define KPIs and metrics to measure digital and omnichannel initiatives.
- Build scalable digital playbooks, measurement frameworks, and dashboards.
- Track omnichannel effectiveness, field execution, and digital engagement outcomes.
- Provide executive-level performance reporting and insights.
- Manage digital budgets and investments for maximum ROI.
- Drive Marketing Mix Modeling capabilities for brand planning and optimization.
Qualifications
- Minimum 7-10 years of experience in pharmaceutical, biotech, or medical device industry, focusing on multichannel/omnichannel marketing, strategy, and execution.
- Proven experience scaling omnichannel programs and digital capabilities with measurable commercial impact.
- Experience partnering cross-functionally to design and operationalize omnichannel strategies.
- Proven track record managing agencies to develop and execute omnichannel tactics.
- Strong change management skills and experience leading organizational transformation.
- Familiarity with CRM, marketing automation, and Marketing Mix Modeling.
- Deep understanding of digital marketing channels, UX, and performance measurement.
- Strategic thinker with a passion for digital innovation.
- Ability to travel 10% domestically and internationally.
Note: This description is not all-inclusive and may include other duties as assigned.