Director, Global Digital Platform Technology Lead
About Invesco
Invesco is one of the world’s leading independent global investment firms, dedicated to rethinking possibilities for clients. By delivering the combined power of distinctive investment management capabilities, Invesco provides a wide range of investment strategies and vehicles worldwide.
About the Role
The Associate Director, Global Digital Platform Technology Lead will define and deliver the technology strategy, architecture, and roadmap for Invesco’s external‑facing digital capabilities across financial advisors, institutional clients, intermediary partners, and global client experiences. This leader will own the technology direction for client and advisor portals, institutional digital servicing platforms, public websites, personalization capabilities, customer‑service enablement tools, and emerging AI‑powered experiences.
Responsibilities
- Develop global technology strategy and roadmap for external‑facing digital platforms, including advisor portals, institutional client portals, digital servicing capabilities, and the global public website ecosystem.
- Lead AI‑enabled transformation of digital client experiences—personalization, intelligent self‑service, content recommendations, conversational experiences, workflow automation, and reusable platform capabilities.
- Modernize platforms across web, portal, API, data, content delivery, search, analytics, security, observability, and customer‑engagement technologies.
- Partner with Distribution, Marketing, Product, Client Service, Operations, Legal, Compliance, Risk, and regional business leaders.
- Make build‑versus‑buy‑versus‑partner decisions for strategic digital capabilities, including fintech, martech, and AI‑enabled platform partnerships.
- Provide delivery leadership for Agile teams and cross‑functional programs that improve client, advisor, and institutional digital experiences.
- Define and execute a multi‑year technology strategy for the global digital client experience ecosystem, establishing roadmaps that simplify client engagement, improve servicing, increase self‑service adoption, and support differentiated digital engagement.
- Create measurable OKRs and business outcomes for digital experience, operational efficiency, client engagement, platform resilience, and speed to market.
- Serve as senior technology partner to senior business leaders, translating strategy into practical technology roadmaps, investment priorities, and delivery plans.
- Own technology strategy for advisor tools, institutional client portals, client servicing platforms, and the global external website ecosystem, improving usability, accessibility, performance, resilience, security, and global consistency.
- Develop and execute a 3‑5‑year AI roadmap for digital client experiences, partnering with enterprise AI, data, architecture, security, legal, and risk teams.
- Set architecture direction and technology standards, champion modern engineering practices (DevSecOps, API‑first, cloud‑native, automated testing, observability, resilient operations).
- Build, develop, and mentor high‑performing digital engineering, architecture, and platform teams; manage strategic vendor and partner relationships.
Requirements
- 10+ years of technology leadership experience with responsibility for customer‑facing digital platforms in financial services, asset management, wealth management, fintech, or a regulated industry.
- Proven experience leading enterprise‑scale portals, external websites, digital servicing platforms, advisor tools, or institutional client platforms.
- Demonstrated ability to define and execute multi‑year technology roadmaps with senior executives.
- Strong technical depth across modern digital architectures, cloud platforms, APIs, integrations, content platforms, data‑driven personalization, security, and scalable engineering practices.
- Experience delivering AI‑enabled products, personalization, intelligent workflow automation, or emerging digital experiences (strongly preferred).
- Ability to work effectively in large, complex, highly matrixed organizations with multiple stakeholders, governance forums, and regulatory requirements.
- Exceptional executive communication, influencing, facilitation, and decision‑framing skills.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related discipline, or equivalent practical experience.
- Asset management experience is a significant plus.
Ideal Candidate Profile
The ideal candidate is a transformational technology leader who has successfully built, modernized, or scaled external‑facing digital platforms for clients, advisors, or institutional users. They are comfortable discussing architecture, platform strategy, product outcomes, operating model, risk considerations, and executive investment trade‑offs. They possess credibility with senior executives, strong technical judgment, and the organizational leadership skills to drive change through a large global enterprise. Pragmatic, outcome‑oriented, and capable of turning a 3‑5‑year digital and AI vision into executable roadmaps.
Success Measures
- Clear multi‑year roadmap for global digital platforms, client portals, external websites, and AI‑enabled digital experiences.
- Improved digital client journeys that simplify engagement for financial advisors, institutional clients, and partners.
- Stronger alignment between business strategy, technology investment, platform architecture, and delivery execution.
- Measurable progress in personalization, self‑service, servicing efficiency, platform resilience, and speed to market.
- Enhanced operating model for navigating enterprise governance while maintaining accountability and delivery momentum.
Compensation
Salary range for this position in New York City: $240,000 – $260,000 per year. Total compensation includes salary and incentive pay and will vary based on skills, experience, and location.
Schedule
Full‑time employee. In accordance with Invesco’s Workplace Policy (effective October 1 2025), employees are expected to spend at least four full days each week working in an Invesco office.
Benefits
- Flexible paid time off
- Hybrid work schedule
- 401(k) matching of 100 % up to the first 6 % with a discretionary supplemental contribution
- Health & wellbeing benefits
- Parental leave benefits
- Employee stock purchase plan