Director, GigaLab & Genomics Services

About the role

Parse Biosciences, a QIAGEN company, is a global life sciences company headquartered in Seattle, Washington. The company develops and commercializes single-cell sequencing technologies and related products used in biomedical research. As the Director, GigaLab and Genomics Services at Parse Biosciences, you will lead and scale the GigaLab, our customer-facing genomics services laboratory in Seattle, WA.

Responsibilities

• Lead and scale Parse Biosciences’ GigaLab and Genomics Services, with accountability for operational performance, customer satisfaction, and the continued growth and success of Parse’s revenue-generating services business.
• Oversee laboratory operations, including project prioritization, scheduling, capacity planning, workflow optimization, risk mitigation, and cross-functional coordination to ensure multiple concurrent customer projects are delivered on time, within scope, and to the highest quality standards.
• Partner cross-functionally with Commercial, Scientific Partnerships, Product, Bioinformatics, R&D, and Operations to ensure successful project execution, enhance the customer experience, and continuously improve the efficiency, scalability, and profitability of the genomics services business.
• Directly manage and lead a genomics laboratory team, fostering a culture of accountability, collaboration, continuous improvement, and operational excellence.
• Provide technical oversight for genomics workflows, including NGS library preparation, single-cell sequencing, RNA sequencing, sequencing operations, and laboratory automation platforms.
• Troubleshoot technical and operational challenges, serving as an escalation point for complex projects and customer issues.
• Participate in customer onboarding, project planning, and operational alignment discussions to ensure a seamless customer experience.
• Develop and monitor key performance indicators (KPIs) to drive operational excellence, quality, efficiency, and scalability.
• Oversee laboratory quality systems, SOPs, documentation, equipment management, vendor relationships, procurement activities, and operational readiness.
• Lead forecasting, resource allocation, and continuous improvement initiatives that support the growth, scalability, and long-term success of Parse’s genomics services business.

Requirements

• An advanced degree in Molecular Biology, Genomics, Biochemistry, or a related scientific field.
• 7+ years of progressive experience in genomics laboratory operations, including leadership experience within a genomics core facility, sequencing laboratory, genomics services organization, or related environment.
• Strong technical expertise in next-generation sequencing (NGS) technologies and laboratory workflows, including single-cell sequencing, RNA sequencing, library preparation, and sequencing operations.
• Demonstrated ability to lead complex, cross-functional scientific programs involving multiple stakeholders, competing priorities, and aggressive timelines.
• Experience managing laboratory personnel and building high-performing technical teams.
• Demonstrated success improving operational processes, implementing scalable workflows, and driving continuous improvement in a scientific or laboratory environment.
• Excellent communication and relationship-building skills with the ability to effectively engage customers, scientific stakeholders, cross-functional partners, and executive leadership.
• Exceptional planning, organizational, and project management skills with the ability to coordinate multiple concurrent customer projects while maintaining operational excellence.
• Experience operating within a customer-facing, fee-for-service, or revenue-generating scientific environment.
• PMP certification or other formal project management training is a plus.

Work Environment

Work is performed primarily in a laboratory environment under BSL-2 conditions, in compliance with all safety protocols and regulatory requirements. Must be able to wear appropriate personal protective equipment (PPE), including lab coats, gloves, safety glasses, and other required protective gear. Regular on-site presence is required to support laboratory operations, team leadership, and customer project execution.

Benefits

• Medical, dental, vision, and Rx (prescription) coverage beginning on the 1st day of the month following your start date. Parse covers 90% of the monthly premiums for employees, and 60% for dependents.
• A 401(k) program with no waiting period to participate
• Basic life insurance and short and long-term disability coverage. Monthly premiums for both are covered at 100% by Parse.
• Flexible spending account (FSA) options for medical, dependent care, and commuter expenses
• A transportation program (Seattle only)
• 12 paid holidays annually and a winter holiday break
• A generous time off policy

Pay

Market Pay Range - Exact compensation offered will be determined based on the candidate’s education, experience, skills, and geographic location, and may vary for candidates in regions with significantly different market conditions. $190,000—$225,000 USD