Director, GBS Digital Operations & Orchestration

Responsibilities

• Manage full delivery of GBS transformation initiatives
• Convert strategy into organized plans and outcomes
• Drive execution across complex, cross-functional programs
• Maintain a rolling portfolio of transformation initiatives
• Lead onboarding of new services and processes into GBS
• Cook up coordination with the Digital Operations group for continuous improvement initiatives
• Act as main coordinator among Finance, HR, IT, Operations, and PMO

Qualifications

• 12-18+ years in digital operations, automation, or enterprise transformation
• Proven track record of driving enterprise change without formal authority
• Experience in building workflows, orchestration, or automation from scratch
• Cross-functional collaboration experience, preferably in Finance