Director – GBS Business Relationship Management for Industrial Automation

Responsibilities

• Primary contact for SBG and regional leadership and will work closely with them
• Establish MOS for escalations and high-impact issues, including status reporting
• Coordinate CSAT surveys and follow-up actions with tower leaders
• Drive continuous improvement with GBS Towers, BAP, and Transformation teams
• Represent BRM in key GBS MOS and governance forums
• Align and manage SLAs and KPIs with stakeholders and towers
• Build upstream relationships to address handoff and knowledge gaps
• Leverage helpdesk analytics to identify improvement opportunities
• Facilitate governance meetings, prepare agendas and presentations
• Document key decisions, action items and circulate to relevant parties
• Oversee execution of stakeholder related action items including prioritization

Qualifications

• Strong finance and domain expertise; solid understanding of core financial processes
• 3–5 years Honeywell experience at SBG HQ and/or corporate level
• Bachelor’s degree in business, finance, or related field (MBA preferred)
• 10+ years total finance experience

About the role

Honeywell Finance is standing up a Global Business Service (GBS) organization that will span multiple geographies and eventually be responsible for end-to-end finance delivery activities (R2R, P2P, and business finance including commercial, ISC, BAP, etc.).

Requirements

You must have:

• Strong finance and domain expertise; solid understanding of core financial processes
• 3–5 years Honeywell experience at SBG HQ and/or corporate level
• Bachelor’s degree in business, finance, or related field (MBA preferred)
• 10+ years total finance experience

Skills

WE VALUE:

• Effective communication skills: Translate complex topics into clear business terms
• Empathy: Understand issues from others’ perspectives to find the right solution
• Influential relationship building skills: Lead and collaborate across functions
• Strategic thinker: Align decisions with long-term business and GBS objectives
• Problem solver: Develop creative, compliant and balanced solutions
• Emotional intelligence: Manage self and relationships effectively
• Hands-on mindset: Pragmatic and action-oriented

Benefits

Working from the office on a hybrid work schedule with travel to global hubs as required.

Pay

N/A

Schedule

N/A

Benefits

N/A