Director, Fulfillment Operations
About the role
Overview Of Position The Director, Distribution Operations, is responsible for the strategy, operational excellence, and continuous improvement of Medifast's distribution network, including company-operated and third-party logistics (3PL) facilities. This role leads network optimization, operational excellence, and distribution strategy to ensure exceptional customer service, inventory accuracy, regulatory compliance, and cost-effective fulfillment. Reporting to the EVP, Supply Chain Operations, the Director oversees a multi-site distribution network and is accountable for safety, quality, service, financial performance, and strategic growth initiatives. The role partners closely with cross-functional leaders across Supply Chain, Customer Service, Marketing, Finance, IT, and Field Operations to deliver a seamless customer experience and support the company's long-term business objectives. As a key member of the Supply Chain leadership team, this individual serves as a strategic advisor on distribution network design, operational capabilities, systems, and process improvements.
Medifast (NYSE: MED) is the health and wellness company known for its science-backed comprehensive metabolic health system, Trilivy. Designed to address the challenges of metabolic dysfunction, the company’s holistic approach integrates science-backed plans and products, personal 1:1 coaching, a supportive community, and behavioral science support to develop healthy habits. Driven to improve metabolic health through advanced science and comprehensive behavioral support, Medifast has introduced Metabolic Synchronization®, a breakthrough science that targets metabolic dysfunction through a comprehensive system focused on fat loss, lean mass preservation, and long-term health. Trilivy's comprehensive three-phase metabolic health system is designed to help people reset their metabolism, refine their health, and renew their lives. By integrating science, coaching, and healthy habits into a single approach, Trilivy helps people look, feel, and live better. Backed by more than 45 years of clinical heritage, Medifast continues