Director - Firm Services

About the Role

Shape the future of public accounting at AICPA & CIMA. We are seeking a strategic, relationship-driven leader to serve as Director, Firm Services. This role leads engagement across public accounting firm segments and other key stakeholder groups while helping shape the future of firm practice management, member growth, and strategic initiatives across the Association. If you thrive on building executive relationships, translating market intelligence into strategy, and driving meaningful outcomes for firms and the profession, this is a unique opportunity to influence the profession while working directly with some of its most influential leaders.

Responsibilities

• Lead the Association's strategy development for engagement with the mid-sized US CPA firm segment.
• Identify opportunities to enhance revenue and lead strategic recruitment of firms to the group for membership growth.
• Enhance the value proposition to firms and support important AICPA programs.
• Serve as a trusted advisor to firm leaders, bringing market insights and emerging trends into Association strategy and priorities.
• Develop and strengthen relationships with leaders of mid-sized firms to advance engagement, participation, and growth.
• Provide strategic leadership for the financial and operational performance of the Private Companies Practice Section (PCPS), including budgeting, revenue management, member growth, and retention initiatives.
• Partner across the AICPA, CPA.com, volunteer leadership groups, and external stakeholders to advance key profession initiatives.
• Guide the development of resources, programs, and thought leadership that help firms address evolving practice management challenges and opportunities.
• Represent the AICPA through speaking engagements, industry events, podcasts, and other channels that elevate the voice of the profession.
• Lead and develop a high-performing team committed to service excellence, innovation, collaboration, and continuous improvement.
• Set clear direction for team performance, develop staff through coaching, set priorities, and drive execution against defined goals.

What Success Looks Like

• Build trusted relationships with senior leaders across public accounting firm segments and stakeholder groups.
• Identify emerging trends and translate them into actionable strategies that create value for members and the AICPA.
• Drive measurable growth in engagement, participation, revenue, and member retention.
• Influence cross-functional initiatives and serve as a respected voice within the profession.
• Foster a culture of accountability, innovation, and high performance.

Requirements

• 8+ years' experience in a CPA or professional services firm; or a Firm Administrator working at a CPA firm. Relevant experience at the Association or a State CPA Society may also be considered.
• Bachelor's degree in accounting, finance, or related field.
• CPA designation.

Benefits

• Flexibility to achieve a good work-life balance.
• Inclusive and diverse global team environment.
• Comprehensive benefits including healthcare, retirement, paid time-off, parental leave, and an employee assistance program.
• Resources to support mental health and evolving employee needs.
• Flexible benefits options tailored to individual priorities and lifestyles.
• Commitment to non-stop learning with investment in development opportunities.

Pay

The annual salary range for this role is $145,000–$170,000. Exact compensation may vary based on experience and location.

Schedule

This role offers a hybrid work schedule.