Director - Project Services

Job Summary

Lead and develop the Project Services organization to deliver exceptional client outcomes, drive operational excellence, and foster repeat business growth. This role provides strategic leadership across project management functions, mentors high-performing teams, and partners with clients and internal stakeholders to advance clinical research initiatives.

What You'll Be Doing

• Lead, mentor, and develop Project Services managers and individual contributors to achieve client deliverables and departmental objectives
• Drive continuous improvement initiatives that enhance project services processes, systems, quality, and operational efficiency
• Oversee department budgets, resource planning, and financial performance while ensuring achievement of business objectives
• Strengthen client relationships by participating in customer meetings, supporting business development activities, and managing strategic accounts
• Foster cross-functional collaboration with Operations, IT, Finance, Data Management, Set-Up, and external partners
• Champion compliance with Good Clinical Practice (GCP) requirements and support quality-focused project execution
• Identify business risks, implement mitigation strategies, and drive successful issue resolution for internal and external customers
• Support implementation of new technologies, study management tools, and operational processes across assigned customer segments

The Knowledge, Skills And Abilities Needed For This Role

• Demonstrated ability to improve complex operations through strategic thinking and analytical decision-making
• Strong people leadership skills with experience developing and leading cross-functional and global teams
• Excellent customer focus, interpersonal communication, and relationship-building skills with clients and stakeholders
• Sound judgment in business and financial matters with the ability to prioritize multiple projects and demands
• High ethical standards and strong understanding of ICH E6 Guidelines for Good Clinical Practice

What We Offer You

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

Benefits

To learn more about our benefits, visit IQVIA Benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Equal Opportunity Employer

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

Potential Base Pay Range

The potential base pay range for this role, when annualized, is $121,100.00 - $281,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).