Director, Financial Crime Compliance, US

About the role

We are seeking an experienced Financial Crime Compliance leader to serve as the senior Financial Crime representative for Manulife's United States businesses. In this highly visible leadership role, you will oversee Financial Crime Compliance risks and regulatory obligations across a diverse portfolio spanning Insurance, Wealth, and Asset Management. You will serve as a trusted advisor to senior business leaders, represent the organization in regulatory and industry engagements, and play a key role in advancing our Financial Crime modernization journey.

Responsibilities

• Provide oversight of Financial Crime Compliance risks, regulatory obligations, and governance activities across Manulife's US businesses.
• Serve as a trusted advisor to business and functional leaders on AML, sanctions, fraud, anti-bribery and corruption, and broader Financial Crime matters.
• Maintain a consolidated view of Financial Crime risks, priorities, regulatory developments, and program effectiveness across Insurance, Wealth, and Asset Management businesses.
• Lead engagement with regulators and support regulatory examinations, inquiries, and remediation activities.
• Partner with global Financial Crime, Compliance, Risk, Technology, and business leaders to support implementation of Financial Crime modernization initiatives.
• Represent US business and regulatory requirements in strategic change programs and support adoption of new capabilities, processes, and technologies.
• Develop and maintain strong relationships with industry associations, regulatory bodies, and external stakeholders.
• Prepare and present Financial Crime risk and program updates to senior management and governance committees.

Requirements

• Significant Financial Crime Compliance leadership experience within a large insurance or diversified financial services organization, with the ability to oversee Financial Crime risks across multiple business models, including insurance, wealth, and asset management.
• Deep expertise in AML, sanctions, fraud, anti-bribery and corruption, and broader Financial Crime Compliance requirements.
• Experience engaging with regulators, senior executives, and governance committees in a highly regulated environment.
• Strong stakeholder management and influencing skills, with the ability to build credibility and drive outcomes across diverse groups.
• Experience supporting business transformation, regulatory change, or large-scale compliance initiatives.
• Strong communication and presentation skills, including experience preparing executive-level reporting.

Qualifications

Professional certifications such as CAMS, CFCS, CGSS, CFE, ICA, or similar are considered an asset.

• Strong understanding of Financial Crime risks within the insurance sector.
• Ability to balance strategic thinking with practical execution.
• Proven track record of building trusted relationships with regulators, business leaders, and industry stakeholders.
• Experience operating across complex organizational structures and multiple lines of business.
• Passion for innovation, modernization, and continuous improvement.

Benefits

When you join our team, we’ll empower you to learn and grow the career you want. We offer:

• A flexible environment where well-being and inclusion are prioritized.
• Customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Generous paid time off program in the U.S., including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law), plus the full range of statutory leaves of absence.
• Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Pay

Salary range is expected to be between $128,550.00 USD - $222,820.00 USD. The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Schedule

Hybrid working arrangement.

Location

Boston, Massachusetts