Director, Financial Aid

Duties and Responsibilities

• Manages the university's comprehensive financial aid program, administering over $300 million in student aid funds.
• Reports directly to the Associate Vice President for Student Affairs and Strategic Enrollment Management.
• Administers, manages, and disburses all student financial aid in alignment with the university's mission and responsiveness to the student population.
• Completes management activities and supervises the professional staff, providing strong leadership, professionalism, teambuilding, and high-quality service.
• Develops and implements institutional policies and procedures to effectively distribute student aid funds in accordance with applicable federal, state, and CSU system-wide regulations.
• Creates and implements strategies.
• Oversees organizational policies and procedures within an integrated computerized environment.
• Advocates, communicates, and collaborates with the university community on behalf of the financial aid program.
• Implements, promotes, and remains committed to providing operations, programs, and services of the highest level of quality.

Essential Qualifications

• Minimum of seven years of progressively responsible experience within a college or university setting and four years of financial aid experience at the director or associate director level.
• Experience with staff motivation, supervision, training, team building, and employee relations.
• Excellent interpersonal, verbal, and written communication, and organizational skills.
• Experience working with a diverse, multicultural workforce.
• Experience in new technological system implementation.
• Leadership experience and skills in establishing partnerships within a complex organization and between the organization and its communities.
• Experience in goal identification, policy formulation, and implementation.
• A background check must be completed satisfactorily.

Preferred Qualifications

• Master's degree from an accredited college or university in a related field.
• Experience working with various student populations in a public college or university setting.
• Extensive background in managing technology implementation, as well as experience operating in a PeopleSoft environment.
• Experience with a strategic enrollment management model or within a strategic enrollment management environment.