Director Field Reimbursement

About the role

The Director, Field Reimbursement provides strategic leadership, operational oversight, and performance management for Field Reimbursement Managers (FRMs) supporting pharmaceutical manufacturers across multiple therapeutic areas. This individual is responsible for developing high-performing field reimbursement teams that deliver exceptional provider education, patient access support, reimbursement expertise, and customer engagement while ensuring compliance with all company and manufacturer requirements.

Responsibilities

• Develops high-performing field reimbursement teams that deliver exceptional provider education, patient access support, reimbursement expertise, and customer engagement while ensuring compliance with all company and manufacturer requirements.
• Partners closely with clients, internal leadership, operations, training, quality, analytics, and commercial teams to ensure successful program execution, achievement of key performance indicators, and exceptional customer satisfaction.
• Strong understanding of reimbursement, patient access, payer landscapes, specialty pharmacy, provider workflows, and field-based customer engagement.

Requirements

Physical Demands & Work Environment:

• Regularly required to talk or hear.
• Frequent sitting for long periods of time.
• Use hands to type, handle or feel.
• Reach with hands and arms.

Prefer candidates who can type at least 35 words per minute with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or related field.
• Minimum of 8 years of relevant experience in pharmaceutical sales, reimbursement, or related field.
• Proven track record of leading and managing teams.
• Strong understanding of reimbursement, patient access, payer landscapes, specialty pharmacy, provider workflows, and field-based customer engagement.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite.

Skills

• Strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite.

Benefits

Our commitment to the well-being and success of our team members includes medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs. Additional health support includes telehealth and Employee Assistance Program (EAP) services. Company match on Health Savings Account contributions, free basic life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000. Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability. 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting. Paid Time Off (PTO) and Sick Leave to support work-life balance. Opportunities for advancement in a company that supports personal and professional growth. A challenging, stimulating work environment that encourages new ideas. Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace. Mission-driven, inclusive culture where your work makes a meaningful impact.

Pay

Compensation is competitive and commensurate with experience.

Schedule

Full-time position.