Director, Field Leadership & Strategic Accounts – South TX Ecosystem

About the role

As a Director, Field Leadership & Strategic Accounts, you will be a key leader focused on delivering healthcare solutions to customers and their partners in Southern Texas. You will work closely with the Executive Director, Healthcare Market (HED) to shape the strategic vision for the ecosystem and engage with healthcare stakeholders. This field-based role covers Southern Texas, with preference given to candidates living in the Greater Houston, Austin, or San Antonio area.

You will lead a diverse team of experts to drive growth and prioritize patient outcomes, customer satisfaction, and business objectives. This includes managing an ecosystem Commercial team responsible for diverse product portfolios and aligning with ecosystem and therapeutic area priorities.

• Contribute to and execute the strategic near- and long-term vision for the healthcare ecosystem to assist teams in identifying and executing partnerships that enhance customer experience, improve patient outcomes, and deliver business opportunities.
• Lead the development and execution of customer account planning for target accounts to deliver maximum impact opportunities.
• Travel to meet customer account needs and attend relevant therapeutic conferences.
• Build, lead, and motivate a diverse team with deep functional and therapeutic area expertise, fostering a culture aligned with Genentech’s Operating Principles.

Once hired, the position title will be "Healthcare Director" to align with internal roles of the same nature.

Responsibilities

• Develop and implement account plans for various health ecosystem players (e.g., health systems, hospitals).
• Engage effectively and compliantly across the ecosystem, leveraging collective expertise to drive results.
• Coach, train, and mentor peers or team members to meet or exceed goals and responsibilities.
• Utilize excellent communication, negotiation, and relationship management skills to achieve objectives.
• Drive a highly strategic approach to patient access while assisting patients and caregivers in navigating the healthcare system.

Requirements

• Bachelor’s degree (required).
• 8+ years of work experience, with a minimum of 3 years in field management, marketing, or cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related fields engaging with key healthcare ecosystem players (e.g., payers, health systems).
• Account management or alliance/partnership management experience, including developing and implementing account plans for health ecosystem players.
• Proven track record in coaching, training, and/or mentoring peers or others.

Preferred Qualifications

• Advanced degree.
• Fluency in Spanish.
• Deep payer experience, ideally including local, regional, and national understanding of payers in Texas & Oklahoma.
• Previous account management experience with local, regional, and national health systems in Texas & Oklahoma.
• In-depth knowledge of strategy development, including contracting strategy, administration, and pull-through.
• Strong executive presence and ability to engage with C-suite executives.
• Strong account negotiation skills.

Schedule

• Field-based position requiring significant driving (company-provided or personal vehicle) and prolonged periods of sitting.
• Overnight travel may be required.
• Motor vehicle record checks may be conducted for eligibility to drive on company business.

Pay

The expected salary range for this position based in Texas is $209,900.00 – $389,900.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is also eligible for incentive compensation.

Benefits

This position qualifies for the benefits detailed at Genentech’s benefits link (not provided here). Relocation benefits are not available for this role.