Director, Events, Americas
Genesys · Durham, NC · 1 mo ago
HybridManagementFull-time
Key Responsibilities
- Own the end-to-end Americas events strategy, driving alignment with regional pipeline goals, revenue targets, and integrated marketing priorities
- Lead the design and execution of a diverse, high-impact events portfolio including trade shows, third-party conferences, executive programs, hosted events, hospitality experiences, and virtual engagements
- Drive measurable business outcomes by ensuring events contribute to pipeline creation, acceleration, customer retention, and partner engagement
- Influence cross-functional strategy by partnering with Field Marketing, Sales, and Global Events leaders to align programs with key business initiatives
- Establish scalable frameworks, playbooks, and governance models to standardize execution and elevate program quality across the region
- Lead, develop, and scale a high-performing events team, setting clear priorities, fostering accountability, and building leadership capability within the function
- Oversee budget strategy and investment optimization, ensuring efficient allocation of resources and strong return on marketing spend
- Champion a data-driven approach to performance measurement, defining success metrics and leveraging insights to continuously optimize program effectiveness
- Strengthen executive and stakeholder engagement by delivering high-quality, strategically aligned experiences that enhance brand perception and customer relationships
- Manage agency and vendor partnerships to deliver best-in-class execution and innovation across all event formats
Required Qualifications
- 10+ years of experience in B2B technology or software event marketing, with demonstrated ownership of regional or global event strategies
- Proven track record of driving pipeline impact and measurable business outcomes through integrated event programs
- Strong leadership experience managing and developing teams, with the ability to operate at both strategic and executional levels
- Deep expertise in event strategy, program management, and large-scale event execution across multiple formats
- Demonstrated ability to influence senior stakeholders and align cross-functional teams to shared business objectives
- Experience managing significant marketing budgets and optimizing investment performance
- Strong analytical capabilities with experience measuring ROI and leveraging data to inform decision making
- Exceptional communication, presentation, and stakeholder management skills
- Able to operate effectively in a fast-paced, matrixed organization
- Bachelor’s degree required
Preferred Qualifications
- Experience leading regional or global event programs within enterprise SaaS organizations
- Familiarity with Salesforce, Asana, and modern marketing technology platforms
- Experience supporting executive-level engagement programs and customer advisory events
- Demonstrated success scaling programs and processes across complex, multi-market regions