Director, Event Planning & Project Management
Major League Soccer · New York, NY · 1 wk ago
HybridManagement$115k–$140k/yrFull-time
Position Summary
The Director, Event Planning & Project Management serves as the operational leader and process architect for the MLS/SUM event portfolio. This role oversees a team of Event Managers who directly lead tentpole and large-scale events, while establishing strategic frameworks, governance models, and project management infrastructure that ensure consistent, scalable, and high-performing execution across the department.
Leadership & Team Development
- Lead, manage, and develop a team of Event Managers who oversee MLS All-Star, MLS Cup, and other major properties.
- Establish clear performance expectations, accountability structures and templates, and development plans for direct reports.
- Serve as escalation point and strategic advisor to managers throughout planning and execution cycles.
- Foster a culture of ownership, operational discipline, collaboration, and continuous improvement.
- Drive succession planning and capability building within the Events team.
Portfolio Oversight & Governance
- Provide executive-level oversight across the MLS/SUM event portfolio, ensuring alignment with league priorities, commercial objectives, and brand standards.
- Oversee strategic planning milestones for tentpole events, ensuring managers maintain clear workback schedules, stakeholder alignment, and budget discipline.
- Review and guide event strategy, production plans, staffing models, and execution frameworks without directly owning day-to-day production.
- Identify portfolio-level risks, resource gaps, and interdependencies across events.
- Standardize planning cadences and reporting structures across all major properties.
Project Management Infrastructure & Process Building
- Design and implement scalable project management frameworks across the department, including:
- Master planning timelines
- Stakeholder matrices
- RACI models
- Budget tracking tools
- Risk mitigation protocols
- Post-event reporting templates
- Establish governance structures for cross-functional initiatives, ensuring clarity of ownership, deliverables, and decision-making pathways.
- Lead enterprise-wide planning processes for large-scale initiatives that intersect multiple departments.
- Build documentation standards and institutional knowledge systems to improve efficiency and year-over-year performance.
- Drive continuous improvement by evaluating post-event insights and operational data to refine processes.
Cross-Functional Enterprise Leadership
- Lead complex cross-functional initiatives beyond event execution, ensuring alignment, accountability, and milestone delivery.
- Ensure commercial partner activations and league initiatives are operationally integrated across all major events.
- Oversee portfolio-level budget strategy, including forecasting, financial tracking, reconciliation, and cost-efficiency planning.
- Review and approve major vendor engagements, contracts, and agency scopes of work.
- Ensure financial accountability across managed events.
- Drive operational consistency in vendor selection, contracting processes, and payment workflows.
Onsite Executive Leadership
- Provide onsite oversight at marquee events, serving as strategic lead and escalation point for critical operational decisions.
- Support Event Managers in maintaining cross-functional alignment during live event execution.
Additional Responsibilities
- Lead special enterprise initiatives as assigned by the Vice President, Events.
- Contribute to long-term departmental strategy and organizational design.
Qualifications
- Bachelor’s Degree required
- 8+ years of progressive leadership experience in large-scale event planning, operations, or live production
- Minimum 5+ years managing full-time employees, including managers or senior-level staff
- Demonstrated experience leading leaders and overseeing complex, cross-functional initiatives
- Proven track record building operational systems, governance models, or scalable planning processes
Skills
- Strong leadership presence with proven ability to manage and develop leaders
- Advanced project management expertise with demonstrated success building scalable systems
- Experience overseeing large-scale, high-visibility event portfolios
- Exceptional organizational and operational planning skills
- Strong financial acumen with experience managing multimillion-dollar budgets
- Excellent executive communication and presentation skills
- Proven ability to drive cross-functional alignment in complex organizational environments
- Strong decision-making capabilities in high-pressure, high-visibility settings
- Willingness to travel extensively (6-10 days for marquee events) and work long hours, including weekends, during events and peak periods
- Proficiency in Word, Excel, PowerPoint and Outlook
Total Rewards
Total Rewards package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. Employees also have the flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month.