Director, ES Strategic Initiatives, GTM

About the role

Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a Director, COO Strategic Initiatives to support the SVP, Employee Success Business Partner for our COO go-to-market organization — spanning sales, professional services, customer success, and partners. This role will operate as a true thought partner and force multiplier, turning strategy into execution across an ES team support a 52,000-person global organization. The ideal candidate combines strong operational rigor with strategic judgment, is comfortable navigating ambiguity across a large, matrixed, global footprint, and can move fluidly between big-picture people strategy and detailed execution.

Responsibilities

• Act as a trusted advisor and extension of the SVP, EBP providing insight, analysis, and strategic counsel across ES priorities for the COO and GTM organization
• Drive the operating rhythm for the ESBP team — leadership meeting cadences, agendas, decision tracking, and follow-through
• Own creation and management of the team's strategic planning framework (V2MOM), tracking and reporting progress quarterly, and supporting org design planning
• Partner with the SVP, ESBP to set, manage, and drive top priorities; help translate strategic goals into clear, actionable workstreams across sales, professional services, customer success, and partners
• Lead and coordinate strategic initiatives across the broader team, ensuring connectivity and consistency across global regions and functions
• Prepare executive-level materials — briefings, presentations, and communications — for leadership meetings, business reviews, and org-wide updates
• Manage cross-functional communications, ensuring alignment and timely information flow across a globally distributed team
• Represent the SVP in internal meetings and forums as appropriate; act as a proxy in driving alignment across stakeholders