Director, ERP

About the Role

You are a seasoned ERP leader (JDE) with deep experience across fulfillment center operations, Accounting & Finance leadership, and executive strategy. You lead with metrics and structure, possessing extensive knowledge of JD Edwards across both fulfillment and financials, and a forward-looking perspective on the platform, cloud, and AI advancements.

In this role, you will own the full JDE application portfolio—everything connected to or embedded in JDE—and lead the team and partners that deliver it, including:

• The JDE platform & ecosystem: fulfillment (RFSmart, Parcel/shipping, QC Software, warehouse robotics), financials and AP (ScanMan, K-RISE and related), integrations, orchestration, and supporting applications.
• The JDE team: functional/business analysts, developers, and finance analysts reporting directly to you.
• End-to-end delivery: JDE projects, enhancements, and support, executed with tollgate discipline and clear delivery metrics.
• The vendor ecosystem: managed-service and delivery partners for CNC, DBA, project delivery, and monitoring, governed through clear SOWs and competitive tension.
• Key partnerships: Systems Operations/IT (production, CNC, and cloud/OCI roadmap), Accounting & Finance, and Fulfillment Center leadership.

Responsibilities

• Own strategy & roadmap: Set the JDE strategy and roadmap with key business stakeholders; translate business priorities into a sequenced, ROI-cased plan aligned with executive leadership.
• Serve as the accountable owner and face of JDE to the business, executive team, and externally—providing one voice for strategy, delivery, and support.
• Lead and develop the team: Set clear role expectations, coach the function, restore the embedded fulfillment-center support model, and build bench strength.
• Install delivery discipline: Charter → business-requirements sign-off → solution design → estimates → structured execution → plan-vs-actual tracking, with delivery metrics and spend visibility on every initiative.
• Run projects like a business: ROI-cased, leadership-aligned, and delivered through governed, fixed-price partner engagements where applicable, while retaining requirements, context, and platform knowledge in-house.
• Own solutioning across fulfillment and financials/AP: Partner with Accounting & Finance on AP modernization and financial processes, and with Fulfillment Centers on fulfillment optimization.
• Establish governance & compliance: Configuration, change-management, documentation, validation, auditability, and access controls consistent with PCI/SOC 2 and internal standards.
• Remove key-person risk: Convert solo dependencies into governed, trainable, resilient managed services, and expand the managed-service model.
• Drive the modernization & cloud roadmap: Sequence JDE modernization, OCI cloud migration, AI/automation, and integration modernization.

Requirements

• 16+ years of ERP experience, including deep, current hands-on and leadership experience with Oracle JD Edwards EnterpriseOne (10+ years JDE).
• 5+ years leading teams at the Manager/Director level—currently operating at Director level or above.
• Proven track record leading ERP transformations: Has personally led two or more end-to-end ERP/JDE transformation or organizational-restructuring initiatives (operating-model, delivery discipline, or major program), with measurable results.
• Deep JDE domain expertise across both fulfillment/distribution and financials/AP—not one or the other; strong on the modules that run our business (distribution, inventory, warehouse, financials/AP).
• End-to-end JDE depth: Projects, Support, and CNC knowledge; able to run JDE as a self-contained function.
• Vendor-management strength: Highly experienced managing JDE partners and managed-service engagements, including SOWs and delivery accountability.
• A metrics-driven operator: Owns, manages, and reports delivery metrics and spend as a core strength, not an afterthought.
• AI-forward and integration-savvy: Fluent in JDE integration tooling (Orchestrator/AIS and related) and JDE’s limitations, and active in the AI space around ERP.

Preferred Qualifications

• Retail, powersports, or high-volume distribution, multi-brand experience.
• JDE 9.2 and cloud migration (OCI) experience.
• Experience operating in a PCI/SOC 2 environment and with international/multicurrency operations.
• Enterprise-grade third-party tools that assist in the JDE ecosystem.
• Master’s Degree/MBA.
• Oracle JD Edwards EnterpriseOne certification.