Director, Enterprise Systems & Data
About the role
As Director, Enterprise Systems & Data, you will lead the continued development of the technology foundation that supports LAKE—bringing structure to complexity, strengthening the connections between our systems, and creating the visibility required to support a growing brand.
Responsibilities
Own the architecture and day-to-day health of LAKE's core enterprise systems, with NetSuite as the system of record.
Own and maintain a multi-year technology roadmap aligned to business priorities.
Define LAKE's data architecture strategy, including warehousing, reporting infrastructure, and the path toward scalable analytics.
Lead and build middleware and integration architecture so workflows are structured, visible, and easy to maintain.
Lead evaluation and selection of new technology platforms with rigor around integration complexity and long-term maintainability.
Partner with cross-functional teams to translate business needs into practical, shippable solutions.
Develop and manage NetSuite configurations, workflows, and scripts that support evolving business processes.
Proactively monitor system performance and integrations; diagnose and resolve issues quickly and precisely.
Lead system upgrades, releases, and maintenance with minimal business disruption.
Provide technical oversight to external vendors, agencies, and contractors. Establish and maintain documentation, SOPs, and best practices; train and support internal users.
Requirements
10+ years of progressive experience in enterprise systems, technical leadership, or solutions architecture within a DTC or omnichannel retail environment
Demonstrated experience designing or owning a data infrastructure layer
Deep NetSuite expertise, including workflows, SuiteScript, saved searches, and system configuration
Strong experience designing and managing integrations using Celigo or similar iPaaS tools
Hands on experience with APIs (REST/SOAP) and integration patterns
Prior experience defining architectural standards or technical roadmaps
Strong diagnostic, debugging, and documentation skills
Excellent communication skills and the ability to partner effectively with technical and non-technical stakeholders alike