Director, Enterprise Delivery Services - Clinical

Duties & Responsibilities

• Partners with Enterprise Delivery Services, the business, Information Technology and implementation teams to capture all aspects of a portfolio of projects/programs.
• Partners with key business stakeholders to define portfolio objectives and works with various stakeholders on planning and delivery.
• Oversees the execution of multiple projects, resource deployment and overall coordination efforts to ensure initiatives are completed on schedule and to budget.
• Plans, directs and coordinates project activities through the entire project life cycle.
• Creates and executes plans and other required documentation designed to meet stated goals using Healthfirst project management tools and principles.
• Ensures the achievement of project objectives and drives business value by guiding teams through execution and stabilization.
• Actively manages all stakeholder expectations and relationships.
• Drives teams to resolution of issues/risks, including facilitating mitigation strategies.
• Partners with Change Management resources to ensure that communication and training are defined, planned for and delivered as appropriate.
• Facilitates discussions to address issues including risk management within and across associated projects and presents information to key stakeholders including committees, project sponsors and leaders at all levels.
• Mets financial objectives by forecasting requirements, communicating goals, objectives and responsibilities, keeping the project focused in terms of scope, schedule, communication and risk.

Qualifications

• Bachelor’s degree from an accredited institution.
• Experience in management consulting, leading change management, transformation, and capability building.
• Experience in leading functions and/or project teams for multi-functional, large programs.
• Strong leadership and proven track record of developing talent, coaching and development skills; ability to manage senior leaders and build teams.
• Experience using Microsoft Word, Excel and PowerPoint to create and edit documents/presentations and manipulate data.

Preferred Qualifications

• MBA, or related master’s degree from an accredited institution (a plus not required).
• Strong program management experience required; Experience in an Agile environment a plus.
• Strong Business Acumen and 5-10 years prior experience in Healthcare industry required.
• Experience with clinical applications/platforms and integration required; familiarity with Pega, Availity or TruCare a plus.
• Experience leading matrixed, cross-functional teams required.
• Industry work experience in managed or long-term care, insurance, government or other healthcare agencies required.
• Experience working with one or more managed care plan products, such as Managed Medicaid, Medicare Advantage, Long Term Care, and/or Commercial products required.