Director, Enterprise Applications

About the role

This is a hands-on build-and-run leadership role responsible for shaping the strategy, implementation, and ongoing operation of an enterprise application portfolio centered on Salesforce and Oracle NetSuite. You will partner closely with Sales, Marketing, Customer Success, Customer Service, and Finance while leading a multidisciplinary applications team.

About You

• Education: Bachelor's or Master's degree, or equivalent practical experience, in technology, business systems, finance systems, or a related field.
• Experience: At least 10 years of relevant enterprise applications experience, including at least 5 years of leadership experience managing application teams, platforms, major programs, or systems integrators.
• Portfolio ownership: Experience owning a portfolio that includes CRM, ERP, and connected business applications, with strong practical experience in Salesforce and Oracle NetSuite.
• Commercial systems: Experience managing commercial and sales technologies beyond the core CRM platform.
• Transformation experience: Experience leading a major implementation, separation, consolidation, or business-systems transformation.
• Process expertise: Strong understanding of lead-to-order, quote-to-cash, order-to-cash, procure-to-pay, and record-to-report processes.
• Technical delivery: Experience with integrations, master data, data migration, controls, testing, and production support.

Nice to have

• Experience with Salesforce Sales Cloud, Service Cloud, CPQ, or Revenue Cloud.
• Experience with NetSuite OneWorld, Advanced Revenue Management, SuiteScript, or workflows.
• Experience with Salesforce-to-NetSuite integrations and applications supporting marketing, sales engagement, contracting, customer success, sales enablement, procurement, tax, treasury, payments, consolidation, or reporting.
• Corporate carve-out, separation, or TSA exit experience, including establishing an internal application operating model after an SI-led implementation.
• Understanding of financial controls, segregation of duties, and audit requirements.
• Proven ability to work with senior Sales and Finance stakeholders and hold implementation partners accountable.

Responsibilities

• Enterprise application leadership: Own the strategy, roadmap, delivery, governance, and operational performance of commercial, ERP, and finance applications; translate business priorities into executable plans; reduce unnecessary customization, duplication, and complexity.
• Commercial and sales systems: Partner with Sales, Marketing, Customer Success, and Customer Service to improve lead-to-order, quote-to-cash, renewals, and customer-support processes across Salesforce and the wider commercial technology ecosystem.
• ERP and finance applications: Lead the implementation and ongoing operation of Oracle NetSuite and the applications supporting procurement, expenses, tax, treasury, payments, consolidation, planning, commissions, audit, and financial reporting.
• Integration, data, and reporting: Own functional outcomes across Salesforce-to-NetSuite integrations; establish clear systems of record; ensure migration, reconciliation, reporting, and business sign-off are built into delivery plans.
• Delivery and operational stability: Lead design, configuration, development, migration, testing, cutover, hypercare, and operational handover while protecting customer continuity, revenue operations, and financial control.
• Team and partner leadership: Lead a multidisciplinary applications team; build sustainable internal capability; manage implementation partners, budgets, licensing, statements of work, and resource plans.

About the Team

The Enterprise Applications team supports the company's commercial, ERP, and finance application portfolio, working across Salesforce, Oracle NetSuite, and connected applications supporting marketing, sales, quoting, contracting, customer success, customer support, finance, procurement, tax, treasury, payments, and reporting. This role collaborates with business leaders as well as Architecture, Integration, and Data teams, systems integrators, and application partners to simplify the application landscape and establish a sustainable operating model.

Schedule

Full-time permanent position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. Hybrid position working 2–3 days per week on-site. Must live within a commutable distance of the Philadelphia, PA office.