Director Enterprise Accounts

About the role

This role will support revenue growth through customer focus, relationship development, and disciplined commercial execution. You will collaborate with sales, customer, product, and operational partners to identify opportunities, solve problems, and improve outcomes. The position offers the opportunity to strengthen market execution, customer relationships, and measurable business results within a life sciences environment.

Responsibilities

• Develop and execute strategic plans to support enterprise solutions
• Communicate the company's value and get customer validation for initiatives
• Manage corporate relationships for IDNs and large Health Systems
• Identify and advocate for value-added programs, tracking savings for customers
• Lead strategic engagements with senior executives, creating essential reports and QBRs
• Oversee customer retention and negotiate contract renewals with VP of Renewals
• Recognize new opportunities for growth by engaging with senior-level executives

Qualifications

• Bachelor's degree or equivalent required; typically 7+ years experience
• 7+ years in field account management and/or sales within healthcare
• Proven success in customer retention, renewals, and growth strategies
• Strong executive relationship management skills
• Exceptional ability to communicate and influence across all organizational levels

Benefits

• Comprehensive benefits package including healthcare, retirement savings, and paid time off
• Support for professional development and continuing education opportunities
• Flexible work from home arrangement with occasional travel
• Access to innovative tools and resources to drive career growth

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $153,800 – $256,300 annually