Director, eCommerce - Stuart Weitzman

Job Summary

The Director, eCommerce – Stuart Weitzman role at Stuart Weitzman is a dynamic position within a leading luxury footwear brand. The ideal candidate will have a passion for fashion, a keen eye for detail, and experience in eCommerce, digital merchandising, site operations, retail merchandising, or customer experience.

Responsibilities

• Direct daily website operations: Ensure site content, product presentation, promotions and merchandising support business goals
• Drive conversion and engagement: Uses site performance, customer behavior and funnel data to improve conversion, engagement, product discovery and order value
• Lead website merchandising strategy: Manage assortment placement, product sequencing, category storytelling, content accuracy and seasonal refreshes
• Collaborate with internal teams: Partner with merchandising, planning, creative, technology, customer service and marketing to align website execution with product priorities, inventory position and brand storytelling
• Influence cross-functional priorities: Ensure website needs are represented in product, inventory, creative, technology and business decisions
• Lead key initiatives: Partner with marketing channel and CRM owners to shape traffic-driving, acquisition, retention and loyalty strategies, while optimizing landing experiences, product discovery, personalization and onsite conversion once traffic reaches the website

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred
• 7+ years of experience in eCommerce, digital merchandising, site operations, retail merchandising or customer experience
• Proven ability to improve website sales performance through merchandising, analytics, testing and cross-functional execution
• Strong understanding of eCommerce KPIs, including conversion, AOV, revenue per session, product engagement and checkout performance
• Experience with eCommerce platforms, CMS tools, web analytics, testing platforms, digital merchandising systems and product data processes

About the Role

Join our dynamic and thriving footwear company as a Director, eCommerce – Stuart Weitzman in New York City where you'll have the opportunity to make an impact and shape the future of our renowned brands. Stuart Weitzman is a leading luxury footwear brand that is synonymous with strength in femininity, defined by an energetic, modern and bold attitude. The brand's focus on creating timeless, effortless shoes that are engineered to empower women with both confidence and comfort has resonated around the world.