Director, DevOps

Key Responsibilities

• Hands-On Technical Leadership
• Pick up the hard problems alongside the team.
• Own the technical direction for CI/CD, release engineering, and SRE practices across AWS, Azure, and on-prem workloads.
• Personally review designs, pull requests, and significant pipeline or automation changes.
• Set engineering standards and ensure they are adopted in practice.
• Team Leadership & Direct Management
• Directly manage a team of senior DevOps engineers and SREs.
• Build a small, senior, high-trust team where leadership is shared and engineers operate with autonomy and clear ownership.
• Establish a culture of operational excellence, blameless learning, written communication, and disciplined engineering practice.
• Manage the on-call rotation as a participant when needed, not as an observer.
• CI/CD & Release Engineering
• Own the end-to-end CI/CD platform supporting hundreds of microservices and applications.
• Drive measurable, sustained improvement in DORA metrics.
• Standardize branching strategies, release patterns, rollback procedures, and pre-production validation gates.
• Partner with QE to embed automated testing into pipelines.
• Reliability & Incident Management
• Own the availability and performance of the production software.
• Define and maintain SLOs and error budgets for top-tier services.
• Champion chaos engineering, game days, and disaster recovery testing.
• Security & Compliance
• Partner with Information Security to embed shift-left security into every pipeline.
• Manage secrets, certificates, and pipeline identity.
• Ensure pipeline and release controls satisfy compliance requirements.
• Strategy & Roadmap
• Own a 12–18 month roadmap for DevOps and SRE.
• Instrument and act on developer experience signals.
• Drive modernization of legacy build, release, and deployment patterns.
• Translate DevOps investment into outcomes for executive leadership.
• Cross-Functional & Executive Partnership
• Partner closely with the Cloud Engineering leader.
• Partner with Software Engineering and Architecture to align DevOps direction with the broader technology roadmap.
• Engage with sales, customer success, and key customers.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent professional experience.
• 10+ years of progressive engineering experience in DevOps, SRE, or Release Engineering, including 4+ years in a leadership role directly managing senior engineers.
• Deep, current hands-on experience in operating delivery pipelines and production systems at scale across AWS, Azure, and on-premises environments.
• Strong working knowledge of CI/CD platforms, container build, deployment workflows, and Infrastructure-as-Code.
• Experience implementing observability tooling and leading production incident response.
• Experience supporting compliance regimes and engineering evidence for external audits.
• Clear, concise written communication and successful completion of the Nlets fingerprinting background assessment.

Preferred Qualifications

• Experience in mobility, transportation, tolling, parking, fleet, or other high-volume transaction-processing or IoT-adjacent industries.
• Experience leading large-scale CI/CD consolidation or modernization.
• Familiarity with progressive delivery tooling and GitOps patterns.
• Active participation in the broader engineering community.

Verra Mobility Values

• Own It.
• Do What’s Right.
• Choose Courage Over Comfort.
• Win Together.

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