Director, Deposit Operations & Treasury Management

Accountabilities

• Lead the operational functions supporting deposit services and treasury management activities.
• Oversight of teams, optimization of processes, maintenance of strong controls, alignment with business objectives, regulatory requirements, and customer needs.
• Daily operations across deposit functions, including account onboarding and maintenance, wire transfers, debit card operations, ACH processing, check processing, returns, and digital banking support.
• Management of treasury management operations and effective delivery of commercial banking services.
• Development and implementation of operational improvements, resolution of process challenges, establishment of efficient workflows to support organizational growth.
• Leadership of team development by managing staffing needs, performance, training, and professional growth opportunities.
• Creation, maintenance, and enhancement of operational policies, procedures, and internal control frameworks to ensure compliance and risk management.
• Cohesion with senior leadership, business teams, vendors, and technology partners through coordination of operational initiatives related to system conversions, product implementations, process improvements, and technology enhancements.
• Monitoring of budgets, expenses, and resource allocation while ensuring operational effectiveness.

Requirements

• Experienced banking operations leader with strong knowledge of deposit services, treasury management, compliance, and financial operations.
• Proven ability to lead teams, manage complex initiatives, and drive improvements in a highly regulated environment.
• Bachelor’s degree preferred; equivalent banking experience may be considered.
• Minimum of ten (10) years of banking experience with significant exposure to deposit operations and treasury management.
• Minimum of three (3) years of leadership or management experience overseeing teams.
• Strong understanding of deposit operations, treasury management, digital banking, banking compliance requirements, and financial products.
• Experience leading diverse teams ranging from entry-level employees to managers.
• Able to develop and execute operational strategies while balancing business priorities and regulatory expectations.
• Strong analytical, accounting, and financial skills with attention to detail.
• Excellent communication skills with the ability to collaborate effectively with executives, employees, customers, auditors, vendors, and technical teams.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office tools, including Word, Excel, and Outlook.
• Experience with Jack Henry SilverLake or related banking technology platforms is preferred.
• Familiarity with banking applications such as workflow tools, reporting platforms, digital banking solutions, treasury management systems, or similar technologies is a plus.

Benefits

• Competitive compensation package with potential eligibility for annual bonuses, incentives, and equity opportunities.
• Remote work flexibility.
• Medical, dental, and vision insurance with employer contributions.
• Health Savings Account (HSA) option.
• Free telemedicine access.
• 401(k) plan with a 6% employer match and no vesting period.
• Employee stock options.
• Exclusive employee banking benefits.
• Employee financing programs, including solar loans, mortgage products, and eligible electric vehicle financing options.
• Referral incentives.
• Generous paid time off, including vacation and paid sick leave.
• Company-paid life insurance.
• Short-term and long-term disability insurance.
• Voluntary life, accident, and critical illness coverage.
• Employee Assistance Program offering confidential counseling, legal, and financial support.