Jobs · Information Technology · Massachusetts

Director, Data - WMS & Supply Chain Technologies

TriMark USA · Mansfield, MA · 1 wk ago
Information TechnologyFull-time

Why you’ll love it here!

Benefits include:

  • Medical
  • Dental
  • Vision
  • Tuition Reimbursement
  • Pet Insurance
  • Legal Insurance
  • 401(k)
  • Community Service Day
  • Spotlight Awards
  • National Sales Excellence Awards
  • CFS Prep Certification Program

Position Summary

The Data Director reports to the Chief Information Officer. Located in Mansfield, MA or Chicago, IL. Full-Time Hybrid. Travel - 50%+

Key Responsibilities

Strategic Direction, Communications & Relationship Management:

  • Partner with Distribution Center and Supply Chain leadership to support business strategy through implementation and use of warehouse management and logistics technologies.
  • Translate business strategy into IT strategic and tactical initiatives that enable enterprise warehouse management and logistics capabilities.
  • Collaborate with business, IT, and external partners on requirements definition, solution design, and delivery roadmaps.
  • Work with business owners to define priorities and initiate initiatives and projects.
  • Prepare and deliver executive-level communications, presentations, and project updates.
  • Ensure creation and maintenance of system documentation, process flows, training materials, and user communications.

Project Direction & Team Coordination:

  • Lead the design and implementation of warehouse management and logistics solutions aligned with enterprise architecture and strategic objectives.
  • Ensure delivery of warehouse management and logistics initiatives with high quality, on-time execution, and adherence to best practices in design, testing, and user experience.
  • Partner with the ERP Implementation teams for consistent fulfillment.
  • Evaluate business processes and system needs to recommend and implement optimal solutions for enhancement, replacement, or new deployment.
  • Manage and develop onshore, offshore, and indirect resources.
  • Establish functional goals and objectives aligned with company strategy.

Application Support

  • Serve as a critical member of the Supply Chain Systems support organization.
  • Oversee end-user training and ongoing support for WMS and related logistics platforms, including mobile devices used in distribution center operations.
  • Facilitate root cause analysis and resolution of production issues and system defects.
  • Ensure services are delivered in accordance with defined SLAs requirements.
  • Manage relationships with technology vendors and service partners, including WMS and logistics vendors and device management providers.

Budgeting & Administration

  • Develop and manage operating and project budgets for warehouse management and logistics technology resources.
  • Support financial planning, forecasting, and vendor contract management activities.

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