Director, Data Science - CenterWell

About the Role

As CenterWell's Director of Data Science (AI/ML), you will lead a technical team to manage model development for CenterWell's AI and machine learning portfolio. Working in close partnership with CenterWell's AI Product Management team, you will translate product priorities into validated AI solutions that improve patient care and operational efficiency. You will sit at the center of a collaborative AI ecosystem, partnering with:

• Product to define what to build and pilot workflow integration
• IT for data engineering and production deployment
• Enterprise AI for generative AI capabilities, model development platforms, and responsible AI standards
• Data governance/architecture to improve data structure underlying model development
• Clinical and operations to ensure solutions support end-users

Responsibilities

AI Model Development & Technical Proficiency

• Lead the development and validation of AI/ML models for both business segment-specific and company-wide applications (e.g., predictive modeling, NLP, agentic AI)
• Maintain deep technical expertise in AI approaches, staying current on advances while applying rigorous judgment about methods appropriate for healthcare contexts
• Promote experimentation and rapid prototyping to validate technical feasibility and model performance before committing to full development cycles
• Balance a research mindset with production discipline, ensuring models are technically sound, operationally viable, and maintainable
• Implement and rigorously follow enterprise-level frameworks for ongoing model monitoring and performance tracking in production environments

Product Partnership & Technical Consulting

• Define the technical vision and roadmap for the data science team, ensuring alignment with vertical and CenterWell priorities while establishing scalable model development
• Collaborate with CenterWell's AI Product Management team to translate product priorities and use cases into technical approaches, timelines, and resource requirements
• Provide technical consulting on feasibility, effort estimation, and trade-offs for potential AI opportunities
• Communicate model capabilities and performance characteristics to non-technical partners in clear, applicable terms
• Create technical roadmaps aligned with product priorities, ensuring the team has the right capabilities, tools, and infrastructure to meet strategic goals
• Engage with clinical and operational partners to understand domain context, validate model output, and ensure solutions address real-world needs

Team Leadership & Capability Development

• Develop a high-performing team of data scientists, fostering a culture of collaboration and learning
• Build reusable frameworks, model templates, and shared libraries to increase team productivity and ensure consistency across projects

Requirements

• 8+ years of data science experience with demonstrated expertise in developing and deploying ML models in production environments
• Deep technical expertise in AI/ML approaches, with hands-on experience writing and reviewing product-quality code, and developing models from conception through production
• 5+ years of management experience, including talent development and cross-functional leadership
• Experience partnering with product, engineering, and other stakeholders to translate requirements into technical solutions
• Experience with MLOps practices, including model versioning, experiment tracking, and product monitoring
• Ability to communicate complex technical concepts to non-technical audiences while maintaining credibility with senior data scientists and ML engineers
• Demonstrated leadership in establishing technical standards, best practices, and team processes that improve quality and efficiency
• Must be able to work Eastern Time Zone hours

Preferred Qualifications

• Experience in healthcare settings, working with EHR data, clinical terminologies, and healthcare-specific ML complexities
• Familiarity with healthcare regulatory frameworks and their implications for model development and deployment
• Advanced degree (MS or PhD) in computer science, (bio)statistics, informatics, or a related quantitative field

Work at Home Requirements

• Self-provided internet service must meet the following criteria: minimum download speed of 25 Mbps and upload speed of 10 Mbps (wireless, wired cable, or DSL connection suggested)
• Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Pay

The pay range for this full-time (40 hours per week) position is $189,400 - $260,500 per year. This job is eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

Humana offers competitive benefits designed to support whole-person well-being, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off (including paid holidays, parental, and caregiver leave)
• Short-term and long-term disability
• Life insurance

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatment. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address factors impacting patient well-being. Integrated care teams spend up to 50% more time with patients, delivering compassionate, personalized care for better health outcomes.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated, differentiated experiences that prioritize patients. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a leader in integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell emphasizes whole health—addressing physical, emotional, and social wellness. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.