Director, Customer Partner - Insurance

About the role

Are you ready to redefine what’s possible for Kyndryl’s most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don’t just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl’s global expertise to the table to solve complex business challenges. Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.

Responsibilities

• Drive Growth and Profitability
  • Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
  • Proactively generate new opportunities and expand existing work into larger scopes and new capabilities.
  • Maximize renewals by selling new offerings while minimizing erosion to ensure our largest accounts flourish.
  • Own the account P&L, ensuring customer satisfaction, integrity, and account compliance.
• Build Strategic Connections
  • Cultivate executive alliances by creating, maintaining, and developing deep connections with top-level decision-makers.
  • Orchestrate the sales team to ensure a seamless management process from prospecting to closing.
  • Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
  • Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.
• Deliver Excellence
  • Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
  • Maintain a stellar reputation by going above and beyond to ensure account excellence and integrity.
  • Use your creativity and expertise to transform the future of account management.

Requirements

• Minimum of 5+ years' experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• Experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open-minded and empathetic approach in relationships with customers

Qualifications

• Bachelor's degree or Master’s degree (preferred)
• Sales experience in technical solutions (preferred)

Benefits

• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off
• Discretionary annual bonus program based on performance
• For sales commission eligible roles, participation in a sales commission plan in lieu of the annual discretionary bonus program
• Access to employee learning programs and certifications (Microsoft, Google, Amazon, Skillsoft, and more)
• Company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search non-profit organizations

Pay

The compensation range for this position in the US is $161,520 to $348,840 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills, and experience. For part-time roles, the compensation will be adjusted appropriately.