Director, Credit Administration Technology (Remote)

Responsibilities

• Develop and execute the technology strategy and roadmap for Credit Administration platforms and capabilities.
• Align technology investments with business objectives, regulatory requirements, and enterprise architecture standards.
• Act as the primary technology leader and trusted advisor for Credit Administration stakeholders.
• Drive modernization initiatives, automation opportunities, and continuous improvement efforts across the credit technology landscape.
• Oversee the successful delivery of technology initiatives supporting credit administration processes, including workflow management, collateral management, covenant monitoring, document management, servicing, and reporting.
• Manage technology portfolios, budgets, resource allocation, and prioritization activities.
• Ensure programs and projects are delivered on time, within budget, and aligned with business outcomes.
• Establish and monitor KPIs, service levels, and operational performance metrics.
• Build strong relationships with Credit Administration, Credit Risk, Operations, Compliance, and Audit organizations.
• Collaborate with business leaders to identify opportunities to improve efficiency, control effectiveness, and customer experience.
• Translate business strategies and regulatory requirements into actionable technology plans.
• Serve as a liaison between business stakeholders and technology teams.
• Provide oversight for the application portfolio supporting Credit Administration functions.
• Ensure platforms are reliable, secure, scalable, and well-supported.
• Lead vendor management activities, including product evaluations, contract negotiations, and strategic partnerships.
• Drive adoption of modern technologies, cloud services, APIs, and automation capabilities.
• Ensure solutions comply with applicable regulatory, security, audit, and risk management requirements.
• Establish strong governance processes for architecture, change management, and operational controls.
• Partner with Information Security, Risk, and Internal Audit teams to address findings and proactively manage technology risks.
• Maintain business continuity, disaster recovery, and resiliency plans for critical applications.
• Lead, coach, and develop a high-performing team of managers, architects, engineers, analysts, and delivery professionals.
• Foster a culture of accountability, innovation, collaboration, and continuous learning.
• Support talent acquisition, succession planning, and career development initiatives.
• Promote engineering excellence and adoption of best practices across teams.

Qualifications

• Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management.
• OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.
• 10+ years of progressive IT leadership experience with responsibility for enterprise applications and technology delivery.
• Experience leading technology teams supporting lending, credit administration, commercial banking, risk management, or related financial services functions.
• Strong understanding of software development, enterprise architecture, application integration, and data management practices.
• Experience working with executive stakeholders and influencing strategic decisions.
• Excellent communication, leadership, and organizational skills.

Preferred Qualifications

• Experience supporting Credit Administration, Commercial Lending, Loan Operations, or Credit Risk functions.
• Knowledge of banking regulatory requirements and control frameworks.
• Experience with cloud platforms (Azure preferred), APIs, microservices, and modern engineering practices.
• Experience leading technology modernization and digital transformation initiatives.