Director Corporate Quality Customer Account Support Power & Energy

About the role

Sanmina Corporation is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. The company is looking for a Director of Corporate Quality to manage and support all aspects of Quality and Customer Support activities for electronic manufacturing related operations in the Power and Energy market segment.

The Director of Corporate Quality’s goal will be to create an atmosphere of collaboration and improvement between the manufacturing plants, corporate staff and customer representatives, driving implementation of Best Practices and ensuring delivery of highest level of service to customers. Customer support and representation is also a requirement.

Responsibilities

• Ensure compliance of sites with industry standards, customer requirements and specifications
• Be main contact for customers and proactively work on developing strong collaboration with customer counterparts
• Support of PPAP or equivalent activities at site level – from training to regular up-dates, as required
• Assist plants with development of Control Plans and Work Instructions in accordance to their PFMEAs, Process Flows, Company quality system’s procedures, customer requirements as required
• Partner with Sanmina Corporate Quality and Manufacturing Operations to solve quality problems while maintaining manufacturing efficiencies, meeting competitive business deadlines and increasing customer satisfaction levels
• Support plants as necessary with root cause analysis, 8D, problem solving while driving consistent and lasting improvements
• Ensure communication between plants and sharing of best practices, lessons learned - for consistent customer support and representation

Requirements

• Power & Energy market segment experience in an electronics manufacturing environment
• 7+ years industrial experience in Quality Engineering/Quality Management in the EMS Industry, with operational background - hands on, plant level experience
• Experience working with teams in a global environment
• BS Degree in Electrical Engineering or equivalent
• Experience in managing all aspects of Quality Management System, Operational Excellence activities in a Power and Energy manufacturing environment
• Lean and Six Sigma experience a plus
• Very strong communication skills
• Ability to develop strong relationships with customers and plant level teams
• Ability to facilitate collaboration and communication with all operational teams as well as support functions worldwide
• Able to travel - domestic and internationally
• Strong presentation skills - both presentation material development and presentation delivery

Qualifications

This position deals with ITAR facilities and applicants must be a US Citizen or a lawful permanent resident.