Director Corporate Quality Customer Account Support Power & Energy

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive, and clean technology sectors.

About the role

Sanmina is looking for a Director of Corporate Quality to manage and support all aspects of Quality and Customer Support activities for electronic manufacturing related operations in the Power and Energy market segment, including transformer manufacturing operations. The role requires industry experience, a track record of success, and a broad understanding of energy industry requirements and standards. This hands-on leader will support the company’s rapidly growing business environment and work directly with plants involved in manufacturing activities to support their respective customers. Experience working in a global environment across multiple sites is essential.

The Director of Corporate Quality’s goal will be to create an atmosphere of collaboration and improvement between manufacturing plants, corporate staff, and customer representatives, driving implementation of best practices and ensuring delivery of the highest level of service to customers. Proactive customer support and representation, collaboration with Corporate Quality staff and Sales Account Management, and travel to customer locations and Sanmina plants (domestic and international) are key expectations.

Responsibilities

• Ensure compliance of sites with industry standards, customer requirements, and specifications.
• Serve as the main contact for customers and proactively develop strong collaboration with customer counterparts.
• Support PPAP or equivalent activities at the site level, including training and regular updates as required.
• Assist plants with the development of Control Plans and Work Instructions in accordance with PFMEAs, Process Flows, Company quality system procedures, and customer requirements.
• Partner with Sanmina Corporate Quality and Manufacturing Operations to solve quality problems while maintaining manufacturing efficiencies, meeting competitive business deadlines, and increasing customer satisfaction levels.
• Support plants with root cause analysis, 8D, and problem-solving while driving consistent and lasting improvements.
• Ensure communication between plants and sharing of best practices and lessons learned for consistent customer support and representation.

Requirements

• Power & Energy market segment experience in an electronics manufacturing environment.
• 7+ years of industrial experience in Quality Engineering/Quality Management in the EMS Industry, with an operational background and hands-on, plant-level experience.
• Experience working with teams in a global environment.
• BS Degree in Electrical Engineering or equivalent.
• Experience managing all aspects of a Quality Management System and Operational Excellence activities in a Power and Energy manufacturing environment.
• Lean and Six Sigma experience is a plus.
• Very strong communication skills and the ability to develop strong relationships with customers and plant-level teams.
• Ability to facilitate collaboration and communication with all operational teams as well as support functions worldwide.
• Willingness to travel domestically and internationally.
• Strong presentation skills, including material development and delivery.
• This position deals with ITAR facilities; applicants must be a U.S. Citizen or a lawful permanent resident.