Director, Content Production

Remote – US based candidates only, no visa sponsorship available

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Review and elevate work from the Content Studio before final approval
• Set and maintain creative standards across all content produced in alignment with brand guidelines
• Provide hands-on editing and constructive feedback on various deliverables
• Coach content creators and freelancers to improve their editing and craft skills
• Identify and address quality gaps through training and workflow improvements
• Define and operationalize the enterprise Content Hub strategy for scalable production
• Oversee all production workflows for diverse marketing channels

Requirements

• Bachelor's degree in Marketing, Communications, Design, English, Journalism, or a related field required
• 10+ years of experience in content production, creative operations, or editorial roles
• At least 3 years in leadership positions overseeing multidisciplinary creative teams
• Proven experience of enhancing the quality of creative output through direct feedback and coaching
• Expertise in B2B SaaS, healthcare technology, or enterprise software is preferred
• Familiarity with content management systems (CMS) and digital asset management (DAM) tools

Pay

$137,000 – $233,000 annually

Benefits

• Collaborative and supportive work environment
• Opportunities for professional development and skill enhancement
• Access to a comprehensive employee benefits package
• Engagement in innovative projects within a cutting-edge industry