Director, Consulting

About the role

Help turn AI potential into real operational impact. We are looking for a hands-on Director, Consulting with a history of leading client engagements, owning delivery outcomes, and translating complex problems into executable solutions as we bring our next-gen platform to the world. This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity.

This role involves working directly with our VP of Consulting to drive go-to-market motions. Your mission is to enter complex environments, rapidly identify high-value use cases through focused discovery, and lead the delivery of production-ready AI solutions on the Kizen platform.

• Rapid Discovery & Scoping: Cutting through organizational noise to identify the specific workflows where Kizen's AI platform will deliver the highest ROI.
• Platform-Led Sales & Delivery: Transitioning clients from "problem state" to "platform state" by leading the configuration and deployment of automated agents and workflows.
• Outcome Ownership: Moving beyond milestones to focus on real-world metrics—speed to value, cost reduction, and platform stickiness.
• Sales Integration: Partnering with Sales and Engineering to ensure our consulting engagements are the ultimate proof-of-value for the Kizen platform.

Requirements

• 10+ years of high-impact experience at a top-tier consultancy or a high-growth SaaS platform.
• Sector Expertise: Deep experience in at least one highly regulated industry—Financial Services (FSI), Insurance, or Healthcare.
• Delivery Mastery: A proven track record of managing complex client engagements from first meeting to proven value.
• Problem Solver: The ability to take a messy, manual business process and re-architect it into a clean, automated workflow.
• Executive Presence: The ability to command a room of C-suite stakeholders and pivot from high-level strategy to granular execution.
• Experience leading cross-functional or technical delivery teams, including engineers.
• Demonstrated ability to create Business Requirement Documents (BRDs), process documentation, and implement best practices.
• Comfortable operating in both pre-sales and delivery contexts.
• Experience deploying platforms such as CRM, ERP, EMR, RPA, or low-code solutions.
• Understanding of data architectures and enterprise integration patterns (APIs, ETL, etc.).
• Executive-level presence with strong consulting rigor and stakeholder influence.
• Highly organized — able to oversee multiple programs while maintaining quality.
• Experience working with AI, automation, data platforms, or modern enterprise software (fluency over depth).